Articles By: HSO

HSO's Logo For Vital Human Services Programs, Governments Rely on Case Management Technology

The burden carried by human services programs within state and local governments is immense. The demand constantly increases, but budgets are smaller and resources are tighter. Regardless, they must remain steadfast …

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HSO's Logo What Post-Pandemic Opportunities Credit Unions Can Expect Moving Forward

The pandemic brought not only economic downturns and slowdowns, but also radical changes in consumer behavior. This is especially true as it pertains to banking preferences. There have been revolutionary …

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HSO's Logo How to Harness Relationships for Future Growth with legal360 CRM

To be successful, law firms are under increasing pressure to build their client base using less resources. Achieving this seemingly impossible task means getting the most out of the firm’s …

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HSO's Logo When Talking about Connected Relationships in AEC Software, It Really is About Who You Know

Architecture, engineering, and construction firms must focus on two distinct areas: gaining new business while retaining existing customers and keeping them happy and loyal. Technology can play a significant role, …

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HSO's Logo Technology Can Improve Government Workforce Management. Think More Than Just HR!

The “Great Resignation” has had an impact on all industries. One sector that has suffered most greatly, is that of state and local governments. Deloitte explains in a recent article …

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HSO's Logo How to achieve more effective remote collaboration through the use of Mixed Reality

Dynamics 365 Remote Assist One Time Call: The best all-around Mixed Reality to achieve more effective remote collaboration One of the newer applications in Dynamics 365, is One Time Call. …

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HSO's Logo How the Traditional Manufacturing Business model is Changing due to Digital Transformation

Manufacturers have been integrating the strategic application of technology and automated processes into their business models for several years. Yet, as manufacturing organizations continue to develop, digital transformation initiatives have …

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HSO's Logo Democratization of Data vs. Democratization of Technology - Why Does It Matter To You?

The perspective from which businesses implement technology is an ever-changing process. In a blog just earlier this year, The Role of IT in 2022: Embrace Democratization of Technology, we went …

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HSO's Logo Empower Your Non-Profit to Do More Good With a Connected Technology Platform

As non-profits are concerned… budgets, resources, and time are a top issue, and the stakes are high when it comes to figuring out solutions to those problems. If a solution …

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HSO's Logo What Governments Can Learn From How One State’s Department of Social Services Improved Case Management

One large state’s Department of Social Services was struggling with managing cases. The case management technology that the department was using was not keeping up with the volume of inquiries, …

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