Your customers expect personalization, constant innovation and exemplary user experiences- and they don’t want to have to wait for delivery. As traditional markets are being disrupted and turned upside down by supply chain delays and innovative entrants, new markets are being built, and the competition – always fierce – is intensifying. As smart factories and …
Articles By: HSODemo: Experience Connected Field Service in Action
The recent oil spill off the California coast is a devastating reminder of the importance of proactive and predictive field service. When your product is damaged or fails, your most valuable assets (your customers and the many lives that your business touches) can be forever impacted. How IoT Solutions Can Help HSO’s in-house field service solutions have …
Demo: Experience Connected Field Service in Action Read More »
Financial Services Firms Are Using the Microsoft Power Platform for Rapid App Development and Accelerated Results
Over the past year, we’ve faced extraordinary events that have forced us to change the way we do business in fundamental ways. We had to learn to work remotely and so much more. Thankfully, technology and imagination were able to assist with these changes. As an IT leader in your firm, your long and challenging …
Why Won't Your Employees Embrace Your CRM System? How to Address Low User Adoption Before It Sabotages Your A/E/C Firm
Software implementations are meant to automate tedious tasks, enable accurate and fast reporting, and streamline processes. When I, a digital transformation specialist, hear prospects in the professional services industry that low user adoption is a common problem, it frustrates me. There are many factors that impact user adoption rates; however, a few that stand out …
How Do Financial Services Firms Speed Up Important CRM Projects? With Rapid App Development Using the Power Platform
Financial services firms have external demands, but now, the lists of IT requests from internal customers are growing longer every day, requiring that you do things more rapidly. You must navigate tasks like budget, time, and resource constraints, manual as well as complex processes, security and compliance, and more. While it makes sense to use …
Improving the Microsoft Infrastructure for Faster, Comprehensive Integration of Acquired Companies
A technology expert on the front lines shares a transformation story of leveraging Microsoft to bring acquired companies under one parent: HSO’s technical consultants work with clients to put technology solutions in place that make it easier to do business while also getting better at doing business. These talented people have the skills, experience and …
Equipping a Fast-Growing Company for Continued Growth by Choosing Dynamics 365 CE Over Salesforce.com
Another digital transformation story leveraging Microsoft Dynamics 365 CE, told by the technology expert behind its success: The objective of HSO’s skilled technical consultants is to work alongside our clients to provide solutions that make it easier to do business while getting better at doing business. These professionals have the perfect balance of brains, experience, …
Benchmarking Report: Customer-Centricity, Technology and the New Normal of the Field Service Sector
Customer Satisfaction (CSAT) metrics are widely cited as the most critical KPI’s among field service organizations. New research by Field Service News and HSO explores the impact the recent pandemic has had on field service and what companies can expect. In the last year, there has been much discussion of what the new normal will …
Use Managed Services for Your CRM Application Management Lifecycle
The success of any organization depends on their business-critical applications. IT departments are finding themselves overwhelmed trying to keep up with the integration of CRM, both cloud and on-premises, along with supporting tools and connectors. Keeping up with technologies and applications is difficult in this ever-changing environment; finding expert talent for support can make things …
Use Managed Services for Your CRM Application Management Lifecycle Read More »
Demo: Experience Connected Field Service in Action
The recent oil spill off the California coast is a devastating reminder of the importance of proactive and predictive field service. When your product is damaged or fails, your most valuable assets (your customers and the many lives that your business touches) can be forever impacted. How IoT Solutions Can Help HSO’s in-house field service solutions have …
Demo: Experience Connected Field Service in Action Read More »
Financial Services Firms Are Using the Microsoft Power Platform for Rapid App Development and Accelerated Results
Over the past year, we’ve faced extraordinary events that have forced us to change the way we do business in fundamental ways. We had to learn to work remotely and so much more. Thankfully, technology and imagination were able to assist with these changes. As an IT leader in your firm, your long and challenging …
Why Won't Your Employees Embrace Your CRM System? How to Address Low User Adoption Before It Sabotages Your A/E/C Firm
Software implementations are meant to automate tedious tasks, enable accurate and fast reporting, and streamline processes. When I, a digital transformation specialist, hear prospects in the professional services industry that low user adoption is a common problem, it frustrates me. There are many factors that impact user adoption rates; however, a few that stand out …
How Do Financial Services Firms Speed Up Important CRM Projects? With Rapid App Development Using the Power Platform
Financial services firms have external demands, but now, the lists of IT requests from internal customers are growing longer every day, requiring that you do things more rapidly. You must navigate tasks like budget, time, and resource constraints, manual as well as complex processes, security and compliance, and more. While it makes sense to use …
Improving the Microsoft Infrastructure for Faster, Comprehensive Integration of Acquired Companies
A technology expert on the front lines shares a transformation story of leveraging Microsoft to bring acquired companies under one parent: HSO’s technical consultants work with clients to put technology solutions in place that make it easier to do business while also getting better at doing business. These talented people have the skills, experience and …
Equipping a Fast-Growing Company for Continued Growth by Choosing Dynamics 365 CE Over Salesforce.com
Another digital transformation story leveraging Microsoft Dynamics 365 CE, told by the technology expert behind its success: The objective of HSO’s skilled technical consultants is to work alongside our clients to provide solutions that make it easier to do business while getting better at doing business. These professionals have the perfect balance of brains, experience, …
Benchmarking Report: Customer-Centricity, Technology and the New Normal of the Field Service Sector
Customer Satisfaction (CSAT) metrics are widely cited as the most critical KPI’s among field service organizations. New research by Field Service News and HSO explores the impact the recent pandemic has had on field service and what companies can expect. In the last year, there has been much discussion of what the new normal will …
Use Managed Services for Your CRM Application Management Lifecycle
The success of any organization depends on their business-critical applications. IT departments are finding themselves overwhelmed trying to keep up with the integration of CRM, both cloud and on-premises, along with supporting tools and connectors. Keeping up with technologies and applications is difficult in this ever-changing environment; finding expert talent for support can make things …
Use Managed Services for Your CRM Application Management Lifecycle Read More »
