Articles By: Brian Begley enCloud9

New Search Experience in Dynamics 365 Makes Information Discovery Easier!

The new search experience in Dynamics 365 is intuitive, and modern. In November 2020, Microsoft announced the general availability of a new intelligent search experience in model-driven PowerApps.  This update is comprised of a series of usability enhancements and core relevance search improvements – enabling you to interact with search in a familiar and recognizable …

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Get Started Quickly With Dynamics 365 For Free

Would you like to win more business? Would you like to see your sales and revenue increase? Would you like to see your employees work more productively and improve their customer relationships? Do you want to understand your customers in a whole new way? What if we told you that Dynamics 365 can do all …

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Microsoft's Focus to Beat Salesforce

Microsoft's Focus to Beat Salesforce Microsoft and Salesforce have always had an intense competition. In an attempt to gain the majority of the market in Customer Relationship Management software (CRM), Microsoft is shifting its focus. Microsoft’s new focus has become more pronounced with the start of the start of the fiscal year in July of 2020. …

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Microsoft Teams Adds New Virtual Experiences

New Features in Microsoft Teams Recently Microsoft announced new Teams capabilities, as Microsoft continues to improve the app’s performance – in their continual battle to beat Zoom in the video conferencing space. The four areas of main focus were new meeting room experiences, new calling/ chat/ collaboration features, new Microsoft 365 Integrations, and Power Platform …

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September Webinar - 10 Dynamics 365 Best Practices

There's no doubt that Dynamics 365 can improve your day-day productivity. And we all know that the quicker and more efficiently are able to work, the more you accomplish. These 10 Dynamics 365 tricks will enable you to kick your performance up a notch. Our September webinar will give you a plethora of great tips …

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enCloud9 Helps Companies Return to Work Safely

We all want to get back to work and back together safely. enCloud9 can help you return to work safely and with confidence. Microsoft recently released a Power Platform based solution aimed at helping organizations bring employees back to work safely. The Return to Workplace solution streamlines workplace safety across your organization. The solution not …

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2020 Dynamics 365 Release Wave 2 Offers Hundreds of New Features

  Microsoft's continues to invest in powering digital transformation to their customers and partners in the 2020 Dynamics 365 Release Yesterday, Microsoft published the 2020 Dynamics 365 release wave 2 plans for Dynamics 365, a compilation of new capabilities that will be released between October 2020 and March 2021. The release demonstrates Microsoft's continued investment …

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Provide Seamless Customer Service with Case Management in Dynamics 365

Most of us have experienced the all to familiar situation of having to explain our problem over and over again to numerous support people. If only your issue was recorded the FIRST time you call so you weren’t stuck repeating the same thing. With Case Management in Dynamics 365, a case is started at the …

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User experience Made Easier With Enhanced Filtering in Dynamics 365!

Easily Find the information you are looking for Enhanced filtering in Dynamics 365 makes the user experience easier than ever before. Grids in the UI have been enhanced to show more data on your screen. Columns now have more filtering options including improved date filtering. Tabular data manipulation is now easier with a whole range …

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