Power Automate (formerly known as flow) is a low-code automation tool that lives in Microsoft’s Power Platform. You can essentially break a “flow” down into 3 parts: Triggers, Actions, & Connections. …
Articles By: CongruentX
Get CRM Right, by Getting Expectations Right
By JC Quintanta I have been thinking a lot about “CRM” as I prepare to release the seventh (and surely not last) revision of my book Speaking Frankly About Customer Relationship …
Conversation Intelligence: A Goldmine for Customer Relationship Success
Author JC Quintana Writing a couple of business relationship development books has been a ton of fun. Sadly, I could easily write another book dedicated to the many business relationships I …
Conversation Intelligence: A Goldmine for Customer Relationship Success Read More »
This One Thing Changed the Way I Use Solutions
Solutions are a foundation of developing on the Power Platform. Put simply, solutions are how you move customizations/changes in your environment from point A to point B. Before I dive in …
PowerApps: Why is this a very important element for CRMs?
PowerApps has become the most intelligent approach to increase business efficiency, engage customers, manage projects, or accomplish anything in business. Businesses realize that it is no longer difficult to create software …
PowerApps: Why is this a very important element for CRMs? Read More »
CRM IS BROKEN! Let’s fix it together.
Author JC Quintana I know where your mind went when you read the acronym “CRM”! Your noggin retrieved the name of the software, tool, or technology you use to manage sales …
The Five Most Important Takeaways for CRM Adoption
Having a CRM tool is the best thing you can do to keep the business goals on track. CRM software lets you optimize marketing strategies, increase workflow, improve customer data …
The Five Most Important Takeaways for CRM Adoption Read More »
How to Debug Canvas Apps
Debugging a canvas app is one of the most challenging aspects of being an app maker. We spend hours upon hours PERFECTING our app and end users have the AUDACITY …
Power Apps Contribution to the CRM Applications
Customer relationship management (CRM) is one of the vital operations in any business that help the business to thrive. So, businesses are looking for ways to streamline their processes using …
How to Get Digital Selling Right with Dynamics 365 Sales
Technology and global developments have changed the way we buy and sell. More and more buyers are letting their fingers do the shopping as they eagerly embrace online commerce. Buyers …
How to Get Digital Selling Right with Dynamics 365 Sales Read More »
Get CRM Right, by Getting Expectations Right
By JC Quintanta I have been thinking a lot about “CRM” as I prepare to release the seventh (and surely not last) revision of my book Speaking Frankly About Customer Relationship …
Conversation Intelligence: A Goldmine for Customer Relationship Success
Author JC Quintana Writing a couple of business relationship development books has been a ton of fun. Sadly, I could easily write another book dedicated to the many business relationships I …
Conversation Intelligence: A Goldmine for Customer Relationship Success Read More »
This One Thing Changed the Way I Use Solutions
Solutions are a foundation of developing on the Power Platform. Put simply, solutions are how you move customizations/changes in your environment from point A to point B. Before I dive in …
PowerApps: Why is this a very important element for CRMs?
PowerApps has become the most intelligent approach to increase business efficiency, engage customers, manage projects, or accomplish anything in business. Businesses realize that it is no longer difficult to create software …
PowerApps: Why is this a very important element for CRMs? Read More »
CRM IS BROKEN! Let’s fix it together.
Author JC Quintana I know where your mind went when you read the acronym “CRM”! Your noggin retrieved the name of the software, tool, or technology you use to manage sales …
The Five Most Important Takeaways for CRM Adoption
Having a CRM tool is the best thing you can do to keep the business goals on track. CRM software lets you optimize marketing strategies, increase workflow, improve customer data …
The Five Most Important Takeaways for CRM Adoption Read More »
How to Debug Canvas Apps
Debugging a canvas app is one of the most challenging aspects of being an app maker. We spend hours upon hours PERFECTING our app and end users have the AUDACITY …
Power Apps Contribution to the CRM Applications
Customer relationship management (CRM) is one of the vital operations in any business that help the business to thrive. So, businesses are looking for ways to streamline their processes using …
How to Get Digital Selling Right with Dynamics 365 Sales
Technology and global developments have changed the way we buy and sell. More and more buyers are letting their fingers do the shopping as they eagerly embrace online commerce. Buyers …
How to Get Digital Selling Right with Dynamics 365 Sales Read More »
