Author: congruentX Successful business relationships are built on trust and understanding. Learning how to effectively communicate with clients and partners is key to developing strong, long-lasting relationships. This is where conversation …
Articles By: CongruentX
Platform vs Best of Breed – Is Chasing Unicorns Creating Sales App Spaghetti
How to use Dynamics 365 and the power platform to do more with less Author: Chuck Ingram At Home – Three years ago I thought my cable bill was really getting …
Platform vs Best of Breed – Is Chasing Unicorns Creating Sales App Spaghetti Read More »
You Don’t Have to “Do CRM” Anymore: Introducing DialoguePrime for Viva Sales
The idea of “doing” CRM implies that something is broken, difficult, or just not enjoyable to do somewhere in your journey to win and keep customers. And who wants to …
You Don’t Have to “Do CRM” Anymore: Introducing DialoguePrime for Viva Sales Read More »
AI-based CRM - How does it help the Sales team?
The sales team is a collection of individuals who actively participate in sales activities to generate new or more sales. They go through the simple to sophisticated decision-making processes every …
What Is Power Automate & How Do I Use It?
Power Automate (formerly known as flow) is a low-code automation tool that lives in Microsoft’s Power Platform. You can essentially break a “flow” down into 3 parts: Triggers, Actions, & Connections. …
Get CRM Right, by Getting Expectations Right
By JC Quintanta I have been thinking a lot about “CRM” as I prepare to release the seventh (and surely not last) revision of my book Speaking Frankly About Customer Relationship …
Conversation Intelligence: A Goldmine for Customer Relationship Success
Author JC Quintana Writing a couple of business relationship development books has been a ton of fun. Sadly, I could easily write another book dedicated to the many business relationships I …
Conversation Intelligence: A Goldmine for Customer Relationship Success Read More »
This One Thing Changed the Way I Use Solutions
Solutions are a foundation of developing on the Power Platform. Put simply, solutions are how you move customizations/changes in your environment from point A to point B. Before I dive in …
PowerApps: Why is this a very important element for CRMs?
PowerApps has become the most intelligent approach to increase business efficiency, engage customers, manage projects, or accomplish anything in business. Businesses realize that it is no longer difficult to create software …
PowerApps: Why is this a very important element for CRMs? Read More »
CRM IS BROKEN! Let’s fix it together.
Author JC Quintana I know where your mind went when you read the acronym “CRM”! Your noggin retrieved the name of the software, tool, or technology you use to manage sales …
Platform vs Best of Breed – Is Chasing Unicorns Creating Sales App Spaghetti
How to use Dynamics 365 and the power platform to do more with less Author: Chuck Ingram At Home – Three years ago I thought my cable bill was really getting …
Platform vs Best of Breed – Is Chasing Unicorns Creating Sales App Spaghetti Read More »
You Don’t Have to “Do CRM” Anymore: Introducing DialoguePrime for Viva Sales
The idea of “doing” CRM implies that something is broken, difficult, or just not enjoyable to do somewhere in your journey to win and keep customers. And who wants to …
You Don’t Have to “Do CRM” Anymore: Introducing DialoguePrime for Viva Sales Read More »
AI-based CRM - How does it help the Sales team?
The sales team is a collection of individuals who actively participate in sales activities to generate new or more sales. They go through the simple to sophisticated decision-making processes every …
What Is Power Automate & How Do I Use It?
Power Automate (formerly known as flow) is a low-code automation tool that lives in Microsoft’s Power Platform. You can essentially break a “flow” down into 3 parts: Triggers, Actions, & Connections. …
Get CRM Right, by Getting Expectations Right
By JC Quintanta I have been thinking a lot about “CRM” as I prepare to release the seventh (and surely not last) revision of my book Speaking Frankly About Customer Relationship …
Conversation Intelligence: A Goldmine for Customer Relationship Success
Author JC Quintana Writing a couple of business relationship development books has been a ton of fun. Sadly, I could easily write another book dedicated to the many business relationships I …
Conversation Intelligence: A Goldmine for Customer Relationship Success Read More »
This One Thing Changed the Way I Use Solutions
Solutions are a foundation of developing on the Power Platform. Put simply, solutions are how you move customizations/changes in your environment from point A to point B. Before I dive in …
PowerApps: Why is this a very important element for CRMs?
PowerApps has become the most intelligent approach to increase business efficiency, engage customers, manage projects, or accomplish anything in business. Businesses realize that it is no longer difficult to create software …
PowerApps: Why is this a very important element for CRMs? Read More »
CRM IS BROKEN! Let’s fix it together.
Author JC Quintana I know where your mind went when you read the acronym “CRM”! Your noggin retrieved the name of the software, tool, or technology you use to manage sales …
