Beringer Technology Group

Recently a customer posed a challenge to us... they wanted to have survey functionality inside of Microsoft CRM. We designed a survey module that fit their needs and thought we would share how we accomplished this. Within the survey module in MSCRM there is a survey templates module that allows an administrator to build/maintain the templates. Templates are …

Survey Your Customers Through Microsoft CRM Read More »

In today’s tough economic climate businesses we work with are concerned about the true profitability of each customer. Determining the true (or net) profitability of a customer involves combining sales data with activity based data. We have built a module inside Microsoft CRM that will keep track of net customer profitability. This solution assigns costs to each …

Determining True Customer Profitability Read More »

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