Articles By: Beringer Technology Group

Dynamics 365: Running workflows as an Admin vs an End User

Dynamics 365 workflows allow organizations to automate business processes and create custom functions for end users to trigger.  Some examples include creating a follow-up task when an action is performed or performing a calculation and updating a field on a form.  Running workflows is more than just setting them up and letting them run though. …

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Generate Documents with Power Automate

  Power Automate is quickly becoming the go-to platform that meets your automation needs. In the past year alone, the platform has had countless updates. These include dozens of new connections and actions used across the software stack. One of the most exciting updates to Power Automate is the ability to generate documents based on …

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Maplytics New Features

What Is Maplytics? Maplytics is a certified mapping and data visualization application for Microsoft Dynamics 365. Providing users with the ability to access mapping data in real time, manage territories and create optimized routes, Maplytics takes the standard map capabilities of Dynamics 365 to a whole new level. By using a seamless integration with Bing …

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Can't Add Members to a Marketing List From a Saved View in Dynamics 365

  We recently found an issue in Dynamics 365 where a customer could not add members to a Marketing List From a Saved View in Dynamics 365. Read on to find out why. THE PROBLEM My customer confirmed they had a saved view of contacts that brought up the correct records in advanced find. Second, …

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Is your Dynamics On Premise implementation cloud ready?

Lots of customers have opted to implement Microsoft Dynamics 365 On Premise rather than in the cloud over the years. We've helped several migrate to online as the choice became part of their technology roadmaps. In recent years, Microsoft has moved towards a "Cloud First" methodology. Review our recent blog post "The Benefits of Dynamics 365 …

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Dynamics 365 Customer and Field Service 2021 Wave 1

  What is Customer Service? Dynamics 365 Customer Service offers end-to-end service capabilities for customer support, including customer self service.  Customer Service ensures your agents have the right tools to route and manage cases for all of your customers. What is Field Service? Dynamics 365 Field Service provides the tools required to ensure your customers …

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Dynamics 365 Marketing 2021 Release Wave 1

To take marketing to the next level, take a look at the updated features in Microsoft Dynamics 365 Marketing 2021 Release Wave 1. Marketers did not expected the current pandemic to have such a profound effect on how businesses operate. Finding new leads or just holding on to long-time customers has become a greater challenge. Microsoft's …

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Extending Dynamics 365 with Custom Command Buttons

Did you know that you can extend your Dynamics 365 with custom command buttons? In Dynamics 365, buttons are displayed in the command bar or ribbon (depending on the application you're in). Many forms and views come with buttons out of the box, which include (but not limited to) commands such as 'Save', 'Add to …

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Dynamics 365 2021 Release Wave 1 is here!

Dynamics 365 2021 Release Wave 1 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central. You can read more …

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Who is Monitoring your Microsoft Dynamics 365 Apps?

  Congratulations! You've designed, built & delivered your Microsoft Dynamics 365 app to your team! You've handed off your documentation to the support desk, and empowered them to troubleshoot issues when reported by your users. But who is proactively monitoring the health of your Microsoft Dynamics 365 apps, and remediating errors before they become problems for your end users? What is …

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