Congratulations! You've designed, built & delivered your Microsoft Dynamics 365 app to your team! You've handed off your documentation to the support desk, and empowered them to troubleshoot issues when reported by your users. But who is proactively monitoring the health of your Microsoft Dynamics 365 apps, and remediating errors before they become problems for your end users? What is …
Who is Monitoring your Microsoft Dynamics 365 Apps? Read More »
Today, almost everything is in the cloud. And if your organization isn't yet, you may be missing out on enhanced security, cost savings and new features. Specifically, I'm talking about Dynamics 365 Online vs On-Premise. As you may know, Microsoft has long had an on-premise version of Dynamics 365 which definitely has had its benefits, …
The Benefits of Dynamics 365 Online Versus On-Premise Read More »
In an organization, marketers generally deal with hundreds of leads a day. However, only a small percentage of these leads are worth qualifying for sales professionals. It becomes the marketers goal to pin point specific characteristics of the leads that meet the organizations requirements. Completing this with a manual process is not only strenuous …
Microsoft Dynamics 365 Marketing: Capitalize on Lead Scoring Read More »
The Microsoft Power Platform is ever evolving! A few years ago we published an article on the use of one of its services call the Common Data Service. Well, Microsoft is now rebranding that as Dataverse. Same great features, but with a new name and updated terminology to appeal to the masses. What is it? …
Power Platform and the Rebranding of Common Data Service as Microsoft Dataverse Read More »
Using a Customer Relationship Management (CRM) system is a great way to improve your business. A CRM system, such as Dynamics 365, will provide insights to effectively manage your organization. By storing all of your customer data in one centralized location, a CRM system has the ability to analyze and automate business processes. A few …
Integrating Microsoft Dynamics 365 with your Five9 VOIP system can provide you with record pop functionality, automatic record creation, an integration Dynamics/VOIP interface in a single web page, and more. For more complex integrations between the two systems, Beringer Technology Group has you covered! What are Five9 Skills? Five9 Skills are used to route calls to the …
We've worked with clients and data of all shapes and sizes - from small to medium to large. In this blog, I'm going to focus on those with large amounts of data. But not just large amounts of data, also large amounts of automated logic that is often at least partially translated to Workflows in Dynamics 365. …
Dynamics 365 Portals offer a multitude of ways to customize the look and feel of your Portal, from an individual page element, to a web page, to modifications that will update your entire portal. The Bootstrap file offers the most sweeping changes you can make to your entire portal, and it's one of the easiest …
Your business applications are not meant to live in isolation. They thrive when they can interact with other apps and share data. Effective application integration is critical for every organization, because it will impact the effectiveness of your end users. Do you think your team will be efficient switching between multiple applications? No. They will …
Building Resilient Cloud Integrations with Microsoft Azure Read More »
Integrate Excel with Dynamics 365 Many people still use MS Excel today, and for good reason. It's a well-established spreadsheet program that has powerful features for calculating complex data and much more. What it lacks though is enhanced security for sharing, change tracking (unless you are using it in SharePoint, inability to track historical performance & …
