Articles By: The TM Group

The TM Group's Logo Extend customer relationships with Award-winning Microsoft Dynamics 365

CRM solutions like Microsoft Dynamics 365 provide a single source of information for communicating with consumers. Each person who makes contact with a business should know he or she won't …

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The TM Group's Logo Microsoft Dynamics 365 supports CRM and data-driven marketing

There are many ways to judge the success of a marketing campaign, but Microsoft Dynamics 365’s CRM components help businesses follow the metrics they prefer. A large number of businesses …

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The TM Group's Logo Modern considerations for a CRM implementation

When deciding which solution to select for a CRM implementation, there are a number of considerations decision-makers must take into account. The modern consumer landscape creates unique challenges and companies can't …

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The TM Group's Logo The Microsoft Dynamics 365 CRM components address common customer service concerns

The Microsoft Dynamics 365 CRM components addresses many of the customer service issues that have a major impact on businesses. While most transactions might go smoothly,  customers who have issues trying …

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The TM Group's Logo Microsoft Dynamics CRM Online 2016 Update aAvailable

The Microsoft Dynamics CRM Online 2016 update offers many valuable features to its users. Microsoft recently released the CRM software's first improvements, Update 1 and Service Pack 1. The additions take an …

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The TM Group's Logo Mobile CRM and ERP: The Story of the Modern Salesman

While an effective mobile CRM and ERP solution which is fully integrated can give companies great insight into inventory numbers and product quality, sometimes there's no substitute for seeing how …

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The TM Group's Logo LinkedIn Purchase and Microsoft Dynamics CRM

Microsoft Dynamics CRM users should be excited about a recent acquisition. CRN Technology News detailed Microsoft's LinkedIn purchase in June 2016 for $26.2 billion. This purchase sets Microsoft Dynamics CRM up …

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The TM Group's Logo Microsoft Dynamics CRM Spring Wave 2016, The Optimal Service Solution

Businesses turn to CRM solutions to provide the convenience and service customers expect from companies. Many organizations shift to an everything-as-a-service model as products become more complex and consumers expect …

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The TM Group's Logo Microsoft Dynamics CRM Keeps Marketing Lists Clean

Small businesses implement CRM solutions to make information procedures, like maintaining marketing lists, easier to perform. When it comes time to update contact information, create new email marketing lists or …

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The TM Group's Logo 4 Microsoft Dynamics CRM Training Solutions for Small Businesses

If a small business doesn't have extensive IT resources, software like Microsoft Dynamics CRM may seem invaluable but also daunting. Centralized systems with automatic functionality not only save time, they improve …

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