WhatsApp has revolutionized the business landscape, becoming an essential communication tool for businesses of all sizes around the world. Research shows that businesses using WhatsApp for Business have seen a significant increase in response rates, up to 40%, which has led to improved customer satisfaction.
Discover the power of uniting WhatsApp, the globally acclaimed messaging app, with Microsoft Dynamics 365 CRM in our upcoming webinar!
Join us to explore WhatsApp4Dynamics in an exclusive First Look webinar!
Date: Wednesday, August 16th, 2023
Time: 4 PM AEST and 11 AM EDT
Prepare to unveil how this integration can reshape your business workflows, amplify customer engagement, and drive exponential growth.
Engage with our industry experts as they showcase practical use cases and familiarise you with an array of features, including:
- Consolidated View: Seamlessly send and receive WhatsApp messages within Dynamics 365 CRM, enjoying a consolidated view of customer communications.
- WhatsApp Chat Notifications: Stay updated on CRM through chat notifications, ensuring real-time awareness of WhatsApp conversations.
- Chat History Repository: Store WhatsApp chat histories within Dynamics 365 within Chat Sessions, granting users access to past interactions.
- Automated Messaging on CRM Actions: Leverage automated WhatsApp messaging triggered by predefined CRM actions such as order updates, appointment reminders, or customer onboarding.
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