Are your government services accessible?

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Most state and local governments would say their services are accessible to their constituents. Equal access to government services is an essential core value of governments and their agencies across the US.

However, that is not always the case.

State Tech magazine recently published an article saying many governments have more work to do to make their services accessible.

During the COVID pandemic, all levels of government either shut down or severely limited public contact. Instead of public meetings, meetings were conducted virtually. This would seem to make government activities more, not less, accessible since those with mobility issues would have better opportunities to attend public hearings and board meetings. However, hearing or visually impaired individuals often could not participate because the platforms being used would not accommodate them. The same is true for government reports and publications that rely on graphs, images, and other graphical visualization tools, which the visually impaired find hard to understand.

So, how accessible are your government services?

Governments at all levels are enacting laws to promote diversity, equity, and inclusion (DEI). As a result, digital accessibility tools are in high demand. According to Gartner’s 2021 Market Guide for Digital Accessibility, many manufacturers promise their digital technology is accessible. Still, each company implements its technology differently, so uniformity across all technology implementations is not guaranteed. Moreover, the technologies behind artificial intelligence (AI), machine learning (ML), and scanning technologies are advancing rapidly, so finding the best solution can be complex and confusing.

Time to evaluate your digital accessibility

Now is the time to assess how inclusive and accessible your government services are and how well your constituents can get to them.

Join HSO and iSoftStone for an on-demand webcast, Transforming Government Services with Accessible Technology – How the Microsoft Power Platform Can Help You Achieve Compliance and Inclusivity. Learn how Microsoft is helping governments at all levels provide accessible technologies using Microsoft’s Power Platform tools, including:

  • Addressing the barriers that are preventing you from delivering accessible services
  • New techniques and approaches to providing accessible technologies using solutions from HSO and iSoftStone
  • How Microsoft’s Power Platform can help address your unique accessibility requirements
  • How one government is putting the Power Platform to work to address their accessibility commitments

See how you can implement powerful accessibility solutions right now.

Watch the on-demand webinar: Transforming Government Services with Accessible Technology.

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