6. What does training look like? How long and how easy to learn the software?
7. What are the license costs and maintenance costs?
8. What integrations do I need to think of? For example, does the Field Service management software need to interact with ERP and HR systems?
9. Is it mobile-friendly?
10. Will the mobile function without an internet connection?
11. Can I add/remove forms easily without the support of the company helping implement them?