Provide your customers with automated service reminders and notifications that include estimated technician arrival times; these reminders make it so customers can better plan their time around service visits.
Dynamics 365 mobile Field Service - Aha Apps
With this functionality, you can:
1. Send customers automated service reminders and updates by email or text message.
2. Provide customers with a responsive, accessible, and customizable online portal that shows them information about their upcoming service, including:
Technician location
Estimated arrival time
Service updates