Microsoft Dynamics CRM On-Premises: What are You Missing?

You can deploy Microsoft Dynamics 365 applications on-prem or in the cloud. Many businesses are seeing more benefits from cloud deployment as opposed to on-prem.

You know how important customer relationship management (CRM) capabilities are to the future of your business. You can use Dynamics 365 applications to help improve your customer relationships, create sales pipelines, turn prospects into customers, automate reports on sales progress, and much more.

Those applications, including Sales, Customer Service, Marketing, Field Service and Project Service Automation give you all the CRM tools you need to make sure your business grows. Therefore, optimizing those applications should be considered a mission-critical responsibility.

Microsoft Is Focusing Future Development on the Cloud

In February 2014, Microsoft named a new CEO, Satya Nadella. Two years later, the company launched “A Cloud for Global Good.” This initiative includes recommendations for industry and government to help them share technological opportunities that will achieve digital transformation.

Microsoft is putting its resources to work to make cloud technology available. And it seems obvious that they will be making the cloud the focus of their development in the future. Supporting on-prem installations of their latest technology isn’t part of the plan.

If You’re Not Deploying in the Cloud, What are You Missing?

Cloud applications will let you optimize your capabilities, and there are many things you’ll be without if you stay on-prem.

  1. Cost Savings

When you move to the cloud, you’ll see cost savings. You won’t need capital expenditures to acquire new data center equipment. You won’t need to increase overhead costs to bring on new data center staff. Further, you’ll simplify budgeting because you’ll pay a monthly licensing fee.

  1. Easier Deployment

Microsoft Dynamics 365 runs on premises using the Dynamics 365 Server and Power BI Report Server, making deployment relatively complex. On the other hand, deploying to the cloud is fast and simple.

  1. Data Security

Dynamics 365, like the rest of Microsoft’s cloud products, runs on the Microsoft Azure platform. Microsoft runs Azure in data centers all over the world. Which of Microsoft’s data centers you use will depend on where your company is located and the product you’re using.

The Microsoft Cyber Defense Operations Center is a cybersecurity and defense facility where security experts and data scientists are tasked with protecting Microsoft’s cloud platforms. They detect and respond to threats 24 hours a day. Microsoft spends over $1 billion a year to make sure their users and their property is secure. Azure’s security model has many critical layers.

  1. Improved Reliability

Microsoft Dynamics 365 has a 99.9% uptime guarantee that is financially backed. Most IT teams can’t achieve that type of guarantee. Further, Microsoft meets that guarantee on a consistent basis as illustrated by their worldwide uptime data.

  1. Improved Scalability

When your systems are in the cloud, you can quickly increase or decrease the size and scope of your Microsoft Dynamics 365 installation whenever the need arises.

  1. Automatic Data Backups

Backups are essential but completing backups can often get sent to the bottom of the priority list. When you’re working in the cloud, backups are performed automatically, freeing up your resources and giving you peace of mind.

  1. Timely Updates

Software updates are critical, especially when unpatched software vulnerabilities can result in cyber security attacks. In the cloud, updates are performed on a regular basis. You’ll always have access to the latest software versions and early access to new capabilities in a secure environment.

  1. Anywhere Access

Anywhere access is an imperative if you have employees who travel or if you’re supporting a remote or hybrid workforce. When you’re working in the cloud, your employees can use critical cloud systems from anywhere, using desktops, tablets, laptops, or mobile phones.

  1. No Missing Features

Not all features of Dynamics 365 are available in the on-premises version. Examples of features that are limited or unavailable on-premises include default Power BI reports, in-product search, and sandbox environments.

  1. Access to Microsoft Dynamics 365 Marketing

If you want integrated Sales and Marketing apps, you must use the cloud version of Dynamics 365. The Marketing app isn’t available in the on-premises version, and it includes native business intelligence (BI) capabilities that you will need to have a powerful automated marketing tool.

How Can Datavail Help You?

As one of the largest remote data services companies in North America, Datavail employs over 1,000 data professionals who work to get the highest return on your investment in technology.

When you plan to migrate your Microsoft Dynamics 365 applications to the cloud, our skilled experts will help you avoid common problems. We can help you customize or enhance your applications, whether you’re migrating to the cloud or staying on-prem.

Download our white paper, “Advantages of Moving Microsoft Dynamics CRM to the Cloud” for more information. And, feel free to contact Datavail’s Microsoft Dynamics 365 experts today to learn how working together will make your customer relationship management process a success.

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