With this feature, you can give users the choice to select the mode in which they want to receive alerts and notifications in Dynamics 365 CRM. Suppose, you have two users – User 1 and User 2, where User 1 wants to receive alerts through Pop-ups and User 2 through Email notifications. Now, with this latest feature, you can configure alerts and notify these two users through the mode they have chosen for themselves i.e. User 1 will get the notification through Pop-ups and User 2 will get Email notifications.
This feature will allow you (configurator) to decide whether the alerts can be dismissed or not. Here, while configuring alerts, if you select ‘Yes’ for ‘Is Dismissible’ field then the alerts can be dismissed by the users as per their convenience. And if you need the alerts to be displayed indefinitely or for a given period of time then you can select ‘No’ for ‘Is Dismissible’ field and the users will not be able to dismiss the alerts.
With this feature, users will no longer have to dismiss alerts manually as you can automate the dismissal of alerts. This feature is applicable to Rule-Based and Event-Based Alerts. In the case of Rule-Based alerts, when a record does not satisfy the specific rule anymore then the alert will be automatically dismissed. For example, if an Account record which was well under the Credit Limit, surpasses the allowed Credit Limit, then an Alert would be generated, however, as soon as the dues are settled the alerts will no longer be displayed for that particular record. Similarly, in the case of Event-Based alerts, the alert would be dismissed as soon as the condition is not satisfied anymore.
An apt app to have, isn’t it?
Now send alerts to your team at right time, in the right way through a mode of their choice!
Just download and explore this amazing app from our website or Microsoft AppSource and see for yourselves how beneficial it is in managing your day-to-day Dynamics 365 CRM activities.
For a personal demo or more information related to Alerts4Dynamics, contact us at [email protected]
Also, have a look into our other Preferred Solutions which will help you to further improve your Dynamics 365 CRM / Power Apps productivity.
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