Understanding the Total Cost of Ownership of Your Next CRM System

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So, you have decided to purchase a new CRM system. On the surface, it sounds easy enough: Just find the system you want, make sure you have enough funds to purchase it and then implement it. Unfortunately, what some organizational decision makers fail to realize is that there is much more cost involved than might appear at first glance. To make an informed decision about a major business application purchase such as this, you need to understand the total cost of ownership (TCO).

When you make the decision to buy a car, there is a lot more to consider than just the sticker price. Major business applications are the same way. With a car, you will need to pay for the title, registration, taxes, insurance, maintenance, cleaning, fuel and probably more. That is why people who were previously non-drivers but who are gifted cars or win them on game shows often have trouble after taking ownership. They might not have the long-term budget necessary to keep and take care of their cars.

With CRM, the total cost of ownership can vary depending on the product you choose, the features and components you purchase along with that product, your implementation strategy, the cost of support, maintenance and infrastructure (for on-premises), subscription fees (for cloud), security and the number and access privileges of user accounts.

To help you determine the total cost of ownership of your next CRM system, CRM Software Blog has an easy Quick Quote Tool that features Microsoft Dynamics 365. You get a free cost estimate of licenses, maintenance and estimated implementation.

The tool is free to use and requires no commitment or contract. Visit www.crmsoftwareblog.com/quick-quote to get started.

Then check out our directory of Microsoft Dynamics 365 partners to find a partner who can help you evaluate your options and make the right choice.

By CRM Software Blog Writer, www.crmsoftwareblog.com

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