The General Data Protection Regulation (GDPR) applies to the use and storage of personal information of European citizens from 25 May 2018.
This regulation has an organization-wide impact and businesses worldwide will need to take action in order to comply with European law.
The new legal framework for this EU regulation makes a series of important changes to the requirements for managing and processing personal data using CRM and other technology. This will directly impact the use of Dynamics 365.
During the last 12 months, Preact has shared a series of resources to help CRM admins and teams involved in meeting the demands of this regulation.
In this post, we've selected some of most popular resources:
Microsoft's GDPR hub shares information about how its products will help organizations comply with this regulation. This contains assessments, FAQ's, eBooks and videos
Helping administrators assess their compliance across Microsoft cloud products.
A Microsoft whitepaper discussing the General Data Protection Regulation its implications, and sharing four steps for the journey to compliance.
Answering frequently asked questions and what this means for your CRM system and how you can move forward.
Background about the GDPR and what Microsoft is doing to make Dynamics 365 and its cloud services compliant.
Demonstrating email consent is a key part of GDPR compliance. In this post we shared an example of how to track a double opt-in process using Dynamics 365 with ClickDimensions.
An example of how to manage marketing subscriptions for different types of content in Dynamics 365 and create a timeline of contact opt-in/out changes.
Demonstrating how a new solution helps CRM admins effectively comply with 'right to be forgotten' instructions and whilst protecting non-personal data.
An introduction to GDPR featuring insight from a technology lawyer about how this will affect organisations - and what it means for the management of data within CRM.
Sharing insight about frequently encountered CRM data quality problems and highlighting practical actions to address these issues before GDPR comes into force.
Demonstrate a new solution designed to reduce the complexity of complying with the GDPR using Dynamics 365 for easier governance of personal data.
Sharing insight about what ClickDimensions is doing to support its customers demonstrate compliance.