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Preact CRM - Microsoft Dynamics UK Gold Partner

Demonstrating Dynamics 365 Version 9

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Microsoft Dynamics 365 Version 9 will shortly be available as an upgrade.

In our latest webinar we introduced the important changes in Version 9 to an audience of Dynamics users.

A recording of this event is now available.

D365 Version 9 sees Microsoft deliver on its promise of an app-centric structure by separating the code between the platform and role-based apps.

We discussed what this means for the future development and release cycle of Dynamics 365.

A crucial part of the Dynamics 365 structure, and the Microsoft cloud architecture, is that apps are connected.

We highlighted the importance of Microsoft Flow as the cloud workflow engine and how this short-cuts repetitive tasks between apps.

D365 Version 9 also sees the introduction of a new Unified User Interface.

We explained why the UUI been developed, and what user and administrator challenges this addresses.

Due to some limitations with the first release of UUI, in the first instance, admin may choose a refreshed web interface that is released with v9.

Featured Version 9 Changes

During this live event we also featured:

  • New Virtual Entities for Dynamics 365
  • Improved advanced find 'does not contain' rules for related entities
  • New user security controls
  • Multi-select options set fields
  • New customer service hub as an example of the Unified User Interface
  • Web interface refresh
  • UUI on desktop, phone and tablet + Outlook
  • New editing and previewing for knowledge posts
  • Integrated Microsoft Flow
  • Designer updates for apps, views and sitemaps

We concluded by discussing how LinkedIn is now part of the D365 story and we introduced a new app for Lead Gen Form integration.

Watch a recording to see a demonstration of this major release and get links to our earlier webinars.

About Preact

Preact is a Microsoft Gold Partner implementing and supporting CRM solutions since 1993.

Check our blog for more information about Dynamics 365 and CRM.

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