5 Dynamics CRM Sessions to See at 2017 CRM Conference

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On May 4th the doors of the Harley-Davidson Museum in Milwaukee, WI will open to business leaders and CRM enthusiasts from across the United States for the 2017 CRM Conference hosted by Ledgeview Partners.

This annual conference was born in the fall of 2013 in Chicago to help current users of Microsoft Dynamics CRM make the transition from Dynamics CRM 2011 to the brand new user experience of Dynamics CRM 2013.

For those of you who have been using CRM for at least the past half-decade, doesn’t CRM 2011 seem like a life time ago?

Changes and enhancements to CRM are coming faster and the releases are bringing much greater opportunities for organizations to drive growth throughout their business with CRM beyond the sales functionality.

This year, we are shifting our fall conference to spring, and just as the spring flowers bloom, we focus on “What’s Possible”.

This year we are offering 18 total session options during the day that cover Thought Leadership and are CRM ‘Agnostic’, Salesforce sessions (if you are looking for some comparisons) and also Microsoft Dynamics 365 (CRM).

Here, I want to spotlight five of our sessions that focus directly with the use of Microsoft Dynamics 365/CRM:

Meet the New Microsoft Dynamics 365

Last fall, Microsoft took the world by storm announcing the transition of Dynamics CRM to Dynamics 365. In this session, Dynamics 365 experts will show you what’s possible with the NEW Microsoft Dynamics 365 and how to ensure a smooth transition from CRM to 365.

On-Premise to Online: Considerations when Moving to the Cloud

If you are considering a move from Dynamics CRM On-Premise to Online or evaluating these options from the start, this session is for you! Dynamics CRM experts will provide a detailed list of considerations organizations of all sizes should evaluate prior to migrating to the Cloud.

What’s Possible with Microsoft Dynamics 365 Portals:

Consumers today demand information faster than ever before and oftentimes prefer to gather the information themselves. In this session, we will examine how portals with Microsoft Dynamics can create a centralized information hub that is accessible 24/7 while reducing costs across sales, marketing and service.

What’s Possible: Using Customer Service in Dynamics 365

Delivering exceptional customer service means empowering your service team with everything they need to deliver an experience that will deepen customer loyalty. In this session, we will examine the expanded capabilities and benefits that utilizing Service by Microsoft Dynamics CRM can bring your business.

Top Tips Every Dynamics 365/CRM Admin Should Know

Whether this is your full time role or another ‘hat’ that you get to wear in your organization, we will help you succeed with resources, tips, best practices and overall wizardry that every Microsoft Dynamics CRM Admin should possess.

If you are not registered yet, don’t wait! Grab a co-work and secure your spots.

You can learn more about the 2017 CRM Conference http://ledgeviewpartners.com/crmconference

If you have specific questions about the conference, please contact Chad Collett at ccollett@ledgeviewpartners.com

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