Microsoft Dynamics 365 versus an Unnamed Competitor – More for Less

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I can’t give you a specific name. That could land me in a lot of trouble. So let’s just call it a “typical enterprise competitor”.

How does the price of Microsoft Dynamics 365 (formerly Dynamics CRM) compare to the price of this “typical enterprise competitor”?

Microsoft knew that you would ask this question. At a recent Dynamics CRM event they presented a slide entitled "Unmatched Value – More Capability" with this information:


Function Microsoft (Dynamics 365) Typical Enterprise Competitor
Overall License Plan 1, $115 Enterprise, $150
+  Sales Included Included
+  Service Included Included
+  Field Service Included $25 to $135 – Field Service License
+  Project Service Included $25 to $100 – PSA License
+  Application Development Included Included
+  Social Listening Included $50 – 150 – Social Listening License
+  Gamification Included $+25 – 3rd Party Gamification
+  Knowledge Authoring Included $50 – Knowledge Add-On
+  Team Users $10 – Per User Per Month $25 – Per User Per Month
Advanced Configurations
+  Encryption Included Additional Cost Per Instance
+  SharePoint Connection Included Additional Cost Per User
+  Integration Unlimited API calls Additional Cost Per Connection/ Metered API calls
Included Storage 10 Gb 1 Gb
Added Storage/20 Users 5 Gb 400 Mb
+  Data Storage (10 Gb) 10 Gb = $50 10 Gb = $1000
+  File Storage (10 Gb) 10 Gb = $50 10 Gb = $41.50
+  Sandbox 1 included, then $150 per Instance Additional Cost (Based on total)
+  Portal 1 included, then $500/month Additional Cost Per External User/Login
+ Portal Advanced Configuration Included Additional Cost Per Instance


This certainly does provide any CRM buyer with food for thought. Enough to make you pause and take a closer look at the functions and pricing of Microsoft Dynamics CRM versus ANY other competitor out there.

We can help you do more specific comparisons. If you are interested in evaluating Microsoft Dynamics 365 contact us at 877-600-2253 or

By Ryan Plourde, Crowe Horwath, a Microsoft Dynamics CRM Gold Partner

Follow us on Twitter: @CroweCRM

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