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Microsoft Dynamics CRM vs Salesforce: Can You Keep Salespeople Focused?

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Updated · Originally published

A recent study found that the typical salesperson spends as little as 22% of their time actually selling. Imagine the sales results you could get if you cut back on the administrative distractions and focus your sales team on meeting their sales goals.

With Salesforce.com, salespeople have to flip between apps and the social experience, Chatter. (In addition to having a separate license.) Without an Outlook plug-in, they need to leave Salesforce.com just to send an email.

With Microsoft Dynamics CRM, salespeople can spend their entire day in the application, even if they are on the road. Outlook, Lync, Skype, and Yammer for social collaboration are all part of the Dynamics CRM experience. For productivity, the centralized user experience changes the game.

Remember:

Microsoft Dynamics CRM: Mobile apps across devices with offline access to recently viewed records at no additional charge. Social for everyone is included in the user price.

Salesforce.com: Users can’t manage opportunities and leads in Outlook. No access to opportunities, cases, or contracts from Chatter.

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There are more reasons why Microsoft Dynamics CRM is a better investment.

If you are interested in comparing the value and benefits of Microsoft Dynamics CRM versus Salesforce for your organization, contact ForgeXRM.

ForgeXRM + Microsoft

ForgeXRM develops innovative solutions that drive productivity and empower businesses to achieve more with the Microsoft Power Platform and Dynamics 365.

With our deep specialization, industry-leading CRM solutions for Insurance and Wealth Management, and Add-Ons for Project Management and our configurable XRM Grid Control, we accelerate innovation and empower businesses to maximize their CRM investments.

Contact ForgeXRM today. We’d love to connect and learn more about your goals and explore how ForgeXRM + Microsoft can support your organization’s needs.

By Ryan Plourde, ForgeXRM, www.forgexrm.com

 

 

 

Ryan Plourde

By Ryan Plourde, Principle and Owner, ForgeXRM

As Founder of ForgeXRM, I bring 30+ years of experience helping businesses streamline operations and strengthen relationships through CRM/XRM solutions built on Microsoft Dynamics 365 and Power Platform. My focus is on delivering tailored software solutions that solve real business problems, whether you're managing people, products, or processes. Previously, I founded AbleBridge, a leading Microsoft Partner/CRM solutions provider acquired by Crowe LLP, where I led the firm’s Microsoft practice.