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A Simple Way to Track Billable Time in Microsoft Dynamics 365 CRM

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Updated · Originally published

Not every company wants to use a full project management system to track billable time. Many just want a “quick and dirty”, yet reliable, way to track time within the systems they already use.

You can do that in Microsoft Dynamics CRM using the affordable ForgeXRM Grid Control tool.

1) Easy Way to Track Billable Time in Dynamics CRM

The first, and simplest, method would be to enter your activities in the grid format in Dynamics CRM. These activities can be assigned a category, grouped, and summarized based on your needs.

Next to each activity, you can check a box saying “This is billable time.”  This will show a running calculation of the time right in Microsoft Dynamics CRM. Then, each week, you can export all of those activities that are billable into a report and prepare your invoices.

Or even better, you can set up an automated process that imports your billable time into your accounting/ERP system, since most invoicing would most likely be done from there.

This can be done very quickly, because time spent “entering time” should not be an administrative activity that consumes you.

But you can also go a step further using the same tool.

2) Billable time plus project tracking in Dynamics CRM

The second method, also using ForgeXRM Grid Control, goes a step further for more project management tracking.

In Microsoft Dynamics CRM, you can set up project tasks associated with certain milestones. Then, in the grid format, when you enter time, you can see how many hours you have budgeted for that task versus the actual time spent. And again, that time can be calculated, grouped, and exported to use in project billing.

ForeXRM Grid Control for Dynamics 365

What is the next step?

3) Simple, full project management in Dynamics CRM

When you are ready for even more functionality, it is an easy move to the full ForgeXRM Project Management system for Microsoft Dynamics CRM. This allows you to keep track of budgets, timelines, actual vs. allocated time, expenses, status reports, resource planning and more. Although it is a full project management system, it is still simple to use. (See: Excel vs Microsoft Project vs Dynamics CRM – The Best Way to Track Projects)

According to a recent study, 15% of chargeable consulting work is not billed to clients. Think of the impact this can have on a small business.

To discuss your options for tracking billable time in Microsoft Dynamics CRM, let's talk.

ForgeXRM + Microsoft

ForgeXRM develops innovative solutions that drive productivity and empower businesses to achieve more with the Microsoft Power Platform and Dynamics 365.

With our deep specialization, industry-leading CRM solutions for Insurance and Wealth Management, and Add-Ons for Project Management and our configurable XRM Grid Control, we accelerate innovation and empower businesses to maximize their CRM investments.

Contact ForgeXRM today. We’d love to connect and learn more about your goals and explore how ForgeXRM + Microsoft can support your organization’s needs.

By Ryan Plourde, ForgeXRM, www.forgexrm.com

Business apps built on Microsoft Power Platform and Dynamics 365

Ryan Plourde

By Ryan Plourde, Principle and Owner, ForgeXRM

As Founder of ForgeXRM, I bring 30+ years of experience helping businesses streamline operations and strengthen relationships through CRM/XRM solutions built on Microsoft Dynamics 365 and Power Platform. My focus is on delivering tailored software solutions that solve real business problems, whether you're managing people, products, or processes. Previously, I founded AbleBridge, a leading Microsoft Partner/CRM solutions provider acquired by Crowe LLP, where I led the firm’s Microsoft practice.