The challenge that most often drives adoption of a new CRM system is tracking and managing the sales process. Microsoft Dynamics CRM provides an excellent platform for businesses that want to “hard wire” their customer-facing and internal business processes into an easy-to-use system.
Microsoft Dynamics CRM is particularly useful for Sales Managers, presenting multiple tools for managing and helping a sales team be successful. In a short video, you'll learn 4 tips for sales management in Microsoft Dynamics CRM:
- Track sales activities like calls, emails and appointments
- Analyze and take action on deals in the pipeline
- Review and chart sales history
- Create custom sales reports