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How a Distributor Improved the Quoting Process in Microsoft Dynamics CRM

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Updated · Originally published

How do you prepare quotes?

It seems that every company has its own unique way of calculating and preparing quotes. The EditAble CRM Grid tool makes it easier to mold the quoting process in Microsoft Dynamics CRM to the way you do business.

Out of the box, quoting capabilities within Dynamics CRM are regimented. You can enter products and quantities, multiplied by the unit price, and the system calculates the extended price. This is a very plain vanilla type of quoting.

Most companies want to modify the quoting screens to facilitate easier editing, more complex calculations, and grouping. You can do this with EditAble CRM Grid. You can add an editable grid right to the quoting screen, or have multiple grids on any Dynamic CRM form (or screen).

Here is one example from the distribution industry.

We work with a wholesale distributor using Dynamics CRM. They need to come up with different discounts and price breaks based on the types of volume that they are offering to the end customer. In the past, the sales reps performed their calculations in an Excel document or with a calculator. They were quoting prices according to their results, but management had no way to see how they were substantiating these numbers.

Now, using EditAble CRM Grid, they have a separate grid on the quoting screen in Dynamics CRM that does the calculations and is then rolled up discreetly on the side. Then they can use the calculated numbers on their actual quoting grid on the same CRM screen and create the quote.

In the past, it was a time-intensive process to validate why someone was quoting a certain price break. Now, there is not only a method displayed to show how they came up with those numbers, but it is easily accessed from just one screen, along with the actual quote.

Could you use EditAble CRM Grid to improve the quoting process in Microsoft Dynamics CRM at your organization? Let us review your process and help you come up with ideas. Contact ForgeXRM to learn more about EditAble CRM Grid.

ForgeXRM + Microsoft

ForgeXRM develops innovative solutions that drive productivity and empower businesses to achieve more with the Microsoft Power Platform and Dynamics 365.

With our deep specialization, industry-leading CRM solutions for Insurance and Wealth Management, and Add-Ons for Project Management and our configurable XRM Grid Control, we accelerate innovation and empower businesses to maximize their CRM investments.

Contact ForgeXRM today. We’d love to connect and learn more about your goals and explore how ForgeXRM + Microsoft can support your organization’s needs.

By Ryan Plourde, ForgeXRM, www.forgexrm.com

 

Ryan Plourde

By Ryan Plourde, Principle and Owner, ForgeXRM

As Founder of ForgeXRM, I bring 30+ years of experience helping businesses streamline operations and strengthen relationships through CRM/XRM solutions built on Microsoft Dynamics 365 and Power Platform. My focus is on delivering tailored software solutions that solve real business problems, whether you're managing people, products, or processes. Previously, I founded AbleBridge, a leading Microsoft Partner/CRM solutions provider acquired by Crowe LLP, where I led the firm’s Microsoft practice.