| By Barkley Busby Vice President and Co-Founder, 2B Solutions
As a Microsoft partner, I'm excited to share a new online demo series: "Microsoft Dynamics CRM Show Me the Demo!" Each LIVE event is online and provides useful information along with a product demonstration and Q&A.
The next scheduled event will be held on September 3rd, 2014 and is titled "The Impact of Customer Service: The Next Frontier in Citizen Engagement". Join Microsoft Dynamics and Parature, from Microsoft, on September 3rd to learn how government agencies can bring premier customer service to their citizens. Given mandates from the White House, government agencies are assessing ways to increase transparency and engage citizens. Agencies must innovate their service, support and communication to provide near real time service to constituents. Learn how you can adapt to better serve the multi-channel, social and mobile citizen.
Learn about changing customer service expectations in Government
Hear about (and see) best practices of how agencies are successfully engaging citizens
Learn some actionable ways how you can more effectively meet constituents’ needs
You can click HERE to register for next week's event.
Microsoft provides a single user experience with Microsoft Dynamics CRM Online and its interoperability with Microsoft Office 365 and Power BI for Office 365. Sales reps can go to one place for all of their tasks - like viewing sales leads, researching companies, finding social connections, communicating with prospects, reviewing sales insights, and creating sales proposals. Eliminate application-flipping by giving sales reps contextual information in a simple user experience.
Join Vince Lopiccola for an in-depth demo to explore these topics and to learn how you can innovate your business and seize the sales productivity opportunity so you can zero in, win faster and sell more. Click HERE to register and watch on-demand!
As a Microsoft Partner, we can help you turn your goals into a reality. Our CRM services include all things CRM: implementation, upgrades (check out one of our latest upgrade success stories), and advanced CRM customization, mobile CRM apps and more. We have been working with Microsoft CRM since 2003 and have years of experience with it's funcationlity, flexibility and integration options. Contact us today!
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