Return on investment (ROI) is not a difficult concept to understand in its most basic form. When you invest money into something, you want to get back what you invested and hopefully make money off of it too. As a child, you might have been happy to make a few dollars a day from your lemonade stand, but if the lemonade itself costs you more, and you worked all day trying to get people to buy it, you actually lost money and failed to gain ROI. At least it was building character.
The same is true of CRM or any other business software you purchase. Although in this case, you don’t have the luxury of doing something just to “build character". Microsoft has an ROI calculator for Microsoft Dynamics CRM that can help you determine just how much ROI you can get from this purchase.
Microsoft Dynamics CRM ROI Calculator:
This simple ROI calculator will ask you for some basic information about your business, and in return, it will show you how you can boost your productivity and profit. It will show you how CRM can help you reduce costs, increase productivity and increase customer satisfaction across sales, marketing and customer service.
Microsoft based the formula for its ROI calculator on research data gathered from a 2013 Benchmark Study by Nucleus Research. The survey respondents ranged from small and medium-sized businesses to Fortune 100 companies in a wide range of industries. They were evaluated based on their experience with marketing automation, sales force automation and customer service and support.
When you are finished with the ROI Calculator, you will have an idea of your approximate annual savings from using Microsoft Dynamics CRM.
Then request an automated Microsoft Dynamics CRM Quick Quote at www.crmsoftwareblog.com/quick-quote to get the cost of licenses, maintenance and estimated implementation fee plus the recommendation of a local Microsoft Dynamics CRM Partner.
By CRM Software Blog Editors, www.crmsoftwareblog.com