Microsoft announced TODAY that the new CRM 2013 release includes "pre-defined and configurable processes where each stage of a process is clearly outlined, identifying the recommended steps to completion". Industries include professional services, manufacturing, financial services, as well as processes for event management and solution selling. These processes are completely configurable and incorporate "best practices from industry experts and give customers a starting point to build a solution to fulfill their specific industry requirements". The templates will be available for download by the end of October 2013. Read the entire message from Microsoft HERE.
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2 thoughts on “Microsoft Dynamics CRM 2013 Includes Industry Business Process Templates”
Hi. From where we can download these industry templates? Thanks.
Saima - Please visit this link for more information and links to the templates:
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