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Specific Ways Seven Different Industries Use Mobile CRM

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Each industry has specific needs from a CRM system. And specific ways they can use Mobile CRM. In the white paper, “Why Go Mobile? Six Strategic Objectives You Can Conquer With Mobile CRM” at you can get a few specific real world examples across a variety of industries.Here are highlights from the white paper:  Cover image smaller

Utility Industry Mobile CRM Uses:

  • Service call reminders
  • Outage notifications
  • Gathering information in the field such as meter numbers, meter readings, and GPS coordinates.

Healthcare Industry Mobile CRM Uses:

  • ePrescribing
  •  In home medical devices monitor patient data and send to doctors
  • Sensors in bottle caps relay refill info
  • Doctors access patient records on tablets

Financial Services Industry Mobile CRM Uses:

  • Accept mobile payments

Retail Industry Mobile CRM Uses:

  • Send high resolution images of new clothing lines to employee ipads
  • Target customers with promotions while in the store
  • Salespeople show product videos
  • Salespeople can check inventory levels
  • Take credit card payments on a tablet
  • QR codes
  • Cameras show when shelves are empty and text employees

Agriculture Industry Mobile CRM Uses:

  • Wireless apps monitor crop development
  • Soil monitors

Education/Schools Mobile CRM Uses:

  • Replace printed textbooks with tablets
  • Coaches use tablets vs clipboards to track a play

Manufacturing Industry Mobile CRM Uses:

  • Gives workers in the field, in the warehouse, and in the delivery vehicles access to real time inventory information.

Download the full white paper to get details on all of these examples. "Why Go Mobile? Six Strategic Objectives You Can Conquer With Mobile CRM” at

What can mobile CRM do for your industry?

By Anya Ciecierski, CRM Software Blog Editor,

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