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Ryan Plourde, Crowe

Easily Navigate through the Microsoft Dynamics CRM UR 12 (Polaris) Release

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As you know, Update Rollup 12 (UR 12), codename “Polaris”, was recently released for Microsoft Dynamics CRM 2011. This is a big update with a lot of new features to wrap your head around. Some of the bigger changes include support for all popular browsers (Safari/Chrome/Firefox) and a new Process Driven User Interface

 To get a jump on familiarizing yourself with what’s new, check out these great UR 12 training videos:

 Cross Browser Functionality

  • This video explains how CRM 2011 Polaris update expands support for browsers beyond Internet Explorer

 

User Interface Enhancements

  • This video explains how to Opt In to new UI for Accounts, Contacts, Leads, Opportunities, & Cases. It also shows you how to disable the new forms if you don’t like them.

 

Improved Sales User Experience

  • This video expands on the new User Interface features for Lead, Opportunity, Contact & Account Forms (Skype, Bing Maps, Yammer discussed)

 

Improved Service User Experience

  • This video expands on the new User Interface features for the Case Form (including Skype Integration)

 

Activity Feeds - New Features

  • In this video, you will learn how to quickly and easily activate Activity Feeds and set up your Personal Wall

 

New CRM Online Features

  • This video describes the new options for setting up & provisioning CRM Online. You will also learn about the new ability to have  multiple CRM Online instances

 

AbleBridge is 100% focused on Microsoft Dynamics CRM and we’ve witnessed the evolution of the product for more than a decade.  This latest release illustrates Microsoft’s commitment to a long term strategic vision for CRM and we couldn’t be more excited as a Microsoft Partner.

Contact us to learn more about how we can help you realize the benefits of Microsoft Dynamics CRM.

By AbleBridge

3 Responses to “Easily Navigate through the Microsoft Dynamics CRM UR 12 (Polaris) Release”

  1. John says:

    My bad, maybe it just never made it past moderation. Because of course, you want to make sure to moderate every comment.

  2. John says:

    I see this is another useless blog that is nothing but a pathetic cheering site. I posted a legitiamte criticism the other day of these new “improvements” and suprise of surprises the post is gone.

  3. John says:

    Improved?! Polaris represents the most amateurish destruction of a user interface that has ever been unleashed on a product. One can only assume MS unleashed the morons who created the abortion known as Windows 8 on Dynamics CRM. This was the final straw in pushing our organization away from Dynamics, it’s clear MS intends to destroy it.

 

 
 
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