We just completed our CRM 2011 upgrade and all is well. We have an on-premise deployment where we ran CRM 4.0 on a Windows 2003 Server with SQL 2005. Since CRM runs only on Windows 2008 64-bit, we decided to take the opportunity to upgrade the entire platform and implemented a new server to serve up
The instructions are quite clear about the different options for upgrading: upgrade on existing server, upgrade to new server, upgrade to online solution, etc. Each option had its own pathway to the new version with clear steps along the way. Additionally, the technology behind such modules as the Rule
One feature that made the upgrade easier on our end-users is the fact that the CRM client for Outlook for version 4.0 is compatible with CRM 2011. This enabled all of our users to begin using the Outlook client right after the upgrade and not need to wait on the client-side upgrade, allowing them to get back to working order and not have to wait until it was their turn. All-in-all, the live
Director of Operations, InterDyn AKA,