Interestingly, this year Gartner chose to evaluate Microsoft Dynamics CRM as two separate products: on-premise version (Leader) and online version (Visionary). Great acknowledgments by such an esteemed analyst like Gartner but we were a little surprised by the wide gap between the two.
At AbleBridge, especially since the release of Microsoft Dynamics CRM 2011, we look at them as two different deployment options – host it yourself (on-premise) or have Microsoft host is for you (online); we don’t look at them as two different products. However, several points can be made for either argument.
Gartner’s cautionary items under Microsoft Dynamics CRM Online are valid but will most likely be addressed in subsequent releases since Microsoft is clearly leading with “The Cloud” deployment model. Microsoft Dynamics CRM Online is white hot right now and we believe the best is yet to come.
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