On a recent call with investors, the CEO of SalesForce.com took a shot at
Look and feel of Microsoft Office – SalesForce‘s motto is “no software”, and to be sure, that business model is the direction businesses are increasingly taking. But for the past 20 plus years businesses have operated on Software. Microsoft software, to be more specific. Outlook, Word, Excel - these tools are ingrained in the workplace today, and are the “language” of how businesses operate.
Synch with Outlook – SalesForce users could not integrate with Outlook 2010 for several months after Office 2010 was released. Even now, the integration still lags well behind Microsoft Dynamics CRM. For instance, if you schedule an appointment or task in Outlook, and want to sync it to SalesForce, you have to wait for the next scheduled sync. Those scheduled syncs can only be performed once an hour – once an hour! With Microsoft Dynamics CRM, the sync to Outlook is instantaneous. Advantage: Microsoft
Flexibility right out of the box –
Price – This one is easy. Enterprise version of Dynamics CRM Online per month: $44 per user. Enterprise version of SalesForce.com per month: $125 per user. Advantage: Microsoft
A side by side comparison of Microsoft Dynamics CRM and SalesForce will show that Microsoft Dynamics CRM is the cost effective, more flexible, more powerful solution.
By Intellitec Solutions,