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The TM Group

A True Cloud Story with a HAPPY Ending: Salesforce.com Replaced with a Rapid Deployment of Microsoft Dynamics CRM 2011 Online

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With the launch of Microsoft Dynamics® CRM 2011 just around the corner, we feel a true cloud story is in order for those of you who are searching for an optimal, affordable CRM solution. The rapid deployment option we have here at The TM Group just may be the happy ending you’ve been looking for, especially if you are unhappy with Salesforce.com.

We recently took on a project with a client that was looking to replace their Salesforce.com solution. Salesforce.com provided them with base functionality, but they needed better insight into their business with more flexible dashboard views. They also needed a more intuitive fit with Microsoft Office and Outlook, to send regular mail merges to their clients - but this key functionality would have added extra cost to their Salesforce.com contract.  They became frustrated with the hidden Salesforce costs and decided to find a complete CRM solution that offered everything they needed at one low price.  

After searching the web for a fully featured, affordable CRM solution, they read our CRM blogs about Salesforce.com vs. Microsoft Dynamics CRM, including our data migration options from Salesforce.com.  They also read our blogs about our CRM rapid deployment approach called ReadySetGo:CRM and they were “ready to go” after realizing the benefits that Microsoft Dynamics CRM Online could provide them.

The TM Group’s ReadySetGo:CRM Approach (Simple steps to rapid deployment of Microsoft Dynamics CRM Online):

ReadySetGo:CRM is designed for companies who need to hit the ground running on a robust, ready-to- go CRM solution without spending a lot of time or expense. The data migration from SalesForce.com to Microsoft Dynamics CRM Online is easy using the data migration templates available within Microsoft Dynamics CRM 2011 and our technical experience with CRM.  Because of this seamless process, the client’s data has remained intact and no manual entry was needed. Data migration for this Salesforce.com to Microsoft Dynamics CRM project took less than a week.

Microsoft Dynamics CRM Online proved to be a perfect fit for this client because they do not want to deal with maintenance and/or support issues. They have one IT staff within their company and this person does not have the time or resources to manage a CRM solution in-house. There are also no hidden costs with Microsoft Dynamics CRM Online.  

And there couldn’t be a better time to buy a new CRM Online solution; it is a CRM buyers market!  See the story IDG posted about the recent announcements by Microsoft to coincide with the launch of Microsoft Dynamics CRM 2011:

“…Microsoft is offering a number of financial incentives to switchers. New customers that sign contracts by June 30 can receive promotional pricing of US$34 per user per month for the first year.

That compares to $65 and $125 per user per month for Salesforce.com's Professional and Enterprise editions, respectively. Oracle CRM on Demand pricing starts at $75 per user per month.

Microsoft is also offering new customers "in most markets" up to $200 per user until June 30 to offset the cost of migrating to CRM Online. Free trials will be available.

CRM Online is based on the on-premises Dynamics CRM 2011, which has been in beta for some time and will be available on Feb. 28.”

For those of you in Michigan, be sure to check it out for yourself and join us for the Michigan launch of Microsoft Dynamics CRM 2011 at three convenient dates and locations -  Microsoft’s offices in Southfield, Michigan, and at New Horizons Computer Learning Centers in Grand Rapids and East Lansing, Michigan.  Also check out our new Microsoft Dynamics CRM training schedule on our website, they are some of our most popular Microsoft Dynamics classes.

By The TM Group, a Michigan Gold Certified Microsoft Dynamics Partner for Microsoft Dynamics CRM, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV and SharePoint.

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