I was scrolling through some of our posts on the CRM and ERP Software Blogs and found one that our own President, Mike Kean wrote about an often overlooked software selection criteria. Mike pointed out that none of the articles on software selection suggest that a prospect should find out if the vendor is actually using the software system that is being recommended?
As Mike pointed out, how can vendors really understand what it’s like to run a business on the recommended product if they are not using it themselves?
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