By Justin Languirand,
I was scrolling through some of our posts on the CRM and ERP Software Blogs and found one that our own President, Mike Kean wrote about an often overlooked . Mike pointed out that none of the articles on software selection suggest that a prospect should find out if the vendor is actually using the software system that is being recommended?
As Mike pointed out, how can vendors really understand what it’s like to run a business on the recommended product if they are not using it themselves?
And I can only second Mike’s emotion when he said that at Altico Advisors, we live the same life as because we run our business on all of the products that we represent – as our accounting and ERP system , for sales, marketing, and service management, for collaboration and document management, and a variety of Microsoft Business Intelligence (BI) tools for .
Every person in our company, from the CEO to the office manager and from the CRM consultants (that’s me) to the sales reps, use Microsoft systems to do their jobs. The sales team . The marketing team . The consultants log incidents and help desk follow up in CRM. The accounting department .
Think about it this way. If the owner of a Honda car dealership is driving a Mercedes, would that inspire your confidence in the Honda that he or she is trying to sell you?
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CRM is essential for growing businesses, but it is important to carefully select your CRM partner. This blog article “Don’t Make a CRM Buying Mistake : 7 Points to Consider Before Selecting Your CRM Solution” has advice on selecting a CRM solution. » Commence CRM Blog