Last week Microsoft officially announced the release of the beta version of Microsoft Dynamics CRM 2011. Among the highlights are a next-generation native Microsoft Outlook client, Microsoft Office contextual CRM Ribbon, and RoleTailored user personalization, which helps users customize their experience to focus on the specific tasks needed for their roles.
The new beta will also improve upon many cloud-based features, including Windows Azure integration, contextual SharePoint document repositories, collaborative tools, and the Microsoft Dynamics Marketplace. All of these cloud features are intended to raise Microsoft's CRM solutions above their cloud-based competitors.
Deployments for the Microsoft Dynamics CRM 2011 will be available for both on-premise and cloud-based environments. The final version will support 41 languages. Microsoft Dynamics CRM online service will distribute its services from Microsoft global network of data centers in 40 worldwide markets.
The Microsoft Dynamics Marketplace is expected to enter the beta testing phase later this month, providing a catalog of what Microsoft says are over 700 applications and services. CRM customers will have access to the service from within Microsoft Dynamics CRM, allowing them to search and download applications. They will also be able to connect with Microsoft partners.
The beta is available at Beta registration requires only minimal information on a single form. Microsoft will then email you within two business days, providing instructions on how to access CRM 2011 beta. The website also provides screen shots of the new Marketplace, Outlook client, Visualizations, and Dashboards. Customers who wish to discuss issues, provide feedback, and converse with other beta participants can use the forums on the same website.
Published by www.crmsoftwareblog.com
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