Updated · Originally published
Today, at Microsoft’s Worldwide Partner Conference, Stephen Elop officially introduced Microsoft Dynamics CRM 2011 (formerly codenamed “CRM5”). Starting with , Microsoft Dynamics CRM 2011 beta will be released this September.
Microsoft is promising that CRM 2011 will provide “The Power of Productivity” through next-generation cloud productivity features including:
Familiar Experiences
- A new and improved Microsoft Outlook client experience enables CRM information to be previewed and formatted using native Outlook functionality
- The contextual Ribbon that is familiar in Microsoft Office has been added to the CRM client for consistent navigation across products
- Role-based forms and views ensure that professionals have fast access to the relevant information that they need yet are prevented from seeing data that they are not authorized to view
- Users can create personalized views, add commonly used records and design personal dashboards to measure performance
Intelligent Experiences
- Users can quickly create and share inline charts with drill-down intelligence to visually navigate data and uncover new insights
- Businesses can rapidly configure multiple real-time dashboards to actively monitor business performance and improve decision-making
- Organizational goals can be managed with flexible definitions for key performance indicators to track and measure progress against metrics
- Employees can be provided with step-by-step guidance through any business process or interaction using guided process dialogs
Connected Experiences
- If you own Microsoft SharePoint Server, you can take advantage of contextual documents by easily provisioning SharePoint document repositories and embedding them directly within Dynamics CRM
- Leverage the .NET Framework 4 to develop and deploy custom code for Microsoft Dynamics CRM Online using Microsoft Visual Studio and incorporate Microsoft Silverlight, Windows Communication Foundation and Language Integrated Query into cloud solutions
- Create, manage and help protect solution from creation to distribution through versioning, dependencies and security features.
- Quickly find, download and apply custom solutions and extensions using the new (also coming in September 2010) which is embedded within Dynamics CRM
By Socius, an