As you’ve been searching for the right
- What am I trying to fix – a software shortcoming or a faulty business process?
By implementing a new CRM solution, you are giving your organization a tremendous opportunity to become more agile and efficient. Customizing your CRM software to accommodate all of your existing business processes can negate the positive effects of this opportunity, however. If you think “it has to be this way because that is the way we’ve always done it,” then it may be time to evaluate that process. Engaging a CRM partner who offers
2. Can I sustain the cost of this customization in the long-run?
Customization raises the value of anything. This is especially true for CRM software. You will not only have to pay up-front to have the custom code written and implemented, but you will have to repeat this process any time you upgrade your CRM software solution. This can become costly very quickly. If you aren’t prepared for these costs, having extensive customizations may prevent you from upgrading which could eventually land you on an unsupported version of your software, resulting in data loss or corruption and loss of business if your system goes down. If this is a concern for you, you may want to look and see if there are third-party solutions or other alternatives to customizing your CRM solution.
By Socius, a
2 thoughts on “Customizing Your CRM Solution – Should You Do It?”
I guess the key is not looking at the number of things you can change but the number of things that need to be changed in order to achieve full functionability without compromising on the organisational prerequisites.
! It is amazing how technology is all around us. The ones that do well know where to find the right technology and make the most out of it. However, it is a little tricky and for most of us, we will probably stumble before we ever find something useful. Well, if you are in the business of communicating , tracking, managing, building relationships and customers, check out the following business software tool. It will most definitely take you to the next level. I know because it did for me!
Here is the website address:
Comments are closed.