JoeCRM here from
This raises the question about what you should look at when evaluating software, and again I will maintain it is not a feature and function shoot-out. How many people think that
So Joe...what should we look at when we compare software?? Glad you asked! In a recent sale, one of our clients put together a slide deck to present to the shareholders that drove home what I think is most important....the bullet point that jumped out said something like ‘We need to rely on a software company that is as reliable as we are – if they go out of business so do we…..’ So when you think about that statement, it comes down to business risk as it relates to the product you are going to implement.
Go back in history and look at the products that have been acquired and rolled up. Typically the company being acquired stopped investing in the R&D which is critical to keep up with the competition. I could go through a list of
So with the folks still in the market for software, here are a few key questions to ask yourself as you go through the evaluation phase:
- What is the percentage of revenue spent on R&D (higher is better)?
- What percent of revenue spent is on marketing (I think lower is better)?
- Do they have multiple revenue streams and product lines (lowers your risk)?
- What is the potential the organization will be taken over by a larger company (not usually good for the product line)?
This all plays into again why we chose to hang our hats on Microsoft and
By Joe CRM at PowerObjects, a leading