I try not to use three letter words in my blog entries, but I can’t help but say WOW.
At earlier this week which drew over 300 attendees, we saw a preview of the next version of Dynamics CRM (you might have heard it called Microsoft Dynamics CRM 5.) I’m really impressed with what I saw of the next version of Dynamics CRM which is scheduled to be released at the end of this year. Microsoft has enhanced the application to an “Office class experience” and made enhancements that make it work even tighter with standard Outlook functionality.
For those of you familiar with , you’ll first notice that the CRM folders in the navigation pane on the left are now replaced with a Dynamics CRM tab which makes for a much cleaner interface. Additional new features also incorporated are the Office 2007 Ribbon interface, single page forms (gone are the tabs), and Outlook like search that crosses entities. For example, if you search for John Smith, CRM will return contacts, leads and accounts containing John Smith.
My favorite feature: all the Dynamics CRM list views will now be editable data grids.
I wish I could write more – there is much, much more - but I’ve already said too much about this product which isn’t to be released till later this year. Maybe at Microsoft Convergence in April they’ll make more features public and I can blog more. For now, stay tuned and expect big things from the next release of Microsoft Dynamics CRM.
Also, if you have any questions about how , or how Dynamics CRM can help your business increase productivity, stop leads from falling between the cracks, and better manage your opportunity pipeline, please contact me at The TM Group at .
By Ken Jacobsen,
