The latest update of Microsoft Dynamics CRM (released in the UK last December) delivered some great additional features and enhancements. These included new Business Intelligence capabilities, enhanced dialogues (which takes the dialogue functionality way beyond just call scripting) and improved data cleansing. There were also some useful enhancements when running the product in Outlook, tighter [...]
continue reading...Posts Tagged ‘UK CRM Specialists’
Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution
Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great [...]
continue reading...Microsoft Dynamics CRM Online – UK Introductory Price Offer Ending Shortly
Ever since Microsoft Dynamics CRM Online was launched in the UK back in January, it’s been available at an offer price of only £22.75 (GBP) per user per month. This offer has been running for nearly a year now, and provides a great chance for businesses large and small to get started with this ground-breaking [...]
continue reading...Processes, Workflows and Dialogues: How Microsoft Dynamics CRM Makes Running Your Business So Much Easier!
Customer Relationship Management (CRM) doesn’t start with CRM software. CRM is a business strategy which uses systems and processes to effectively manage interactions with customers, potential customers, and other contacts. An effective CRM strategy largely comes down to well designed, well implemented, and well run customer facing business processes. In theory, you don’t need software [...]
continue reading...Microsoft Dynamics CRM Online – How Secure is Microsoft’s Cloud-Based CRM?
If you’re starting to investigate CRM in the cloud, questions about security are probably quite high up on your list. After all, if you choose to implement a cloud-based CRM solution, you’ll be putting a lot of important information ‘out there’. You don’t want to lose it, have it accessed by people you don’t want [...]
continue reading...Why It’s Important To Define The Scope Of Your CRM Project – Right At The Start
CRM project scoping is where your business requirements, processes, timescales, costs, and what you’re looking to achieve from your CRM software project are agreed upon and clearly set out. It is vital to the success of any CRM project. Why? Because it sets expectations for you, the client, and the business partner you’re working with. It [...]
continue reading...How to Get a Free Trial of Microsoft Dynamics CRM Online, and Why You Should Engage With a Business Partner Before You Start
When you’re evaluating CRM software, there’s no better way to appreciate a product’s features and understand the benefits it will deliver to your business than by trying it for yourself. That’s why Microsoft Dynamics CRM business partners will be more than happy to work with you if you sign up for a free trial of [...]
continue reading...14 Benefits of Microsoft Dynamics CRM – Straight ‘Out of the Box’
Compared with most other CRM products, Microsoft Dynamics CRM is a powerful and highly flexible CRM solution. Qualified Microsoft Dynamics CRM Business Partners are able to configure the product to meet a wide variety of different industry and business processes, no matter how complex these processes or requirements may be. With all this functionality, flexibility, [...]
continue reading...How Microsoft Dynamics CRM 2011’s Built-In SharePoint Integration is Delivering Major Business Value
One of the key features included in the release of Microsoft Dynamics CRM 2011 is built-in integration with SharePoint. Now that the latest version of Microsoft Dynamics CRM has been around for a few months, more and more businesses are starting to realise the power, potential, and value of this powerful new feature. What is [...]
continue reading...Important Changes to the Microsoft Dynamics CRM Release Cycle
Microsoft recently (May 2011) issued an updated ‘Statement of Direction’ for its flagship CRM solution Microsoft Dynamics CRM. One of the major points in the statement, which relates to Microsoft Dynamics CRM Online as well as on-premise, is that there are changes to the product’s release cycle. From now on, both versions of the product [...]
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