You’ve heard the stories. An irate or unsatisfied customer tweets about their experience with a company or product. The story is re-tweeted and more join in while the target company is oblivious to the conversation. By the time they react, it usually sounds lame and insincere. Microsoft Dynamics CRM can serve as your early warning [...]
continue reading...Posts Tagged ‘social networking’
Microsoft Dynamics CRM as Early Warning System: Improve Customer Service With the Social Networking Power of Dynamics CRM
May 2, 2010 · Steve Kane, BroadPoint Technologies · 2 Comments
Tags: Dynamics CRM Accelerators, Microsoft Dynamics CRM, social networking, Virginia Microsoft Dynamics CRM Partner, Virginia Microsoft Dynamics Partner
Posted in About Microsoft Dynamics CRM, Dynamics CRM for Customer Service, Dynamics CRM for Social Networking |
Track Social Media Marketing with Microsoft Dynamics CRM Accelerator
April 22, 2010 · Jim Drumm, Sikich · 6 Comments
Let’s face it; this social media fad isn’t going out of style any time soon and has actually increased in usage during the past 12 months. According to the Top Eight Customer Management Trends for 2010, three in four adults use social media to connect with each other compared to only 56% in 2007. It [...]
continue reading...Tags: Dynamics CRM Accelerators, Microsoft Dynamics CRM, Microsoft Dynamics CRM Illinois (IL) partner, social networking
Posted in About Microsoft Dynamics CRM, Dynamics CRM for Marketing, Dynamics CRM for Social Networking |
Effectively Manage Your Social Networking Strategy with the Microsoft Dynamics CRM Social Networking Accelerator
February 4, 2010 · Affiliated Resource Group · 4 Comments
According to a March 2009 study by Nielson, social networks and blogs are now the 4th most popular online activity, ahead of personal email. In addition, time spent on social networking sites is growing 3x faster than the overall internet rate, now accounting for almost 10% of all internet time. While these statistics point out that business [...]
continue reading...Tags: CRM Accelerators, Microsoft Dynamics CRM, social networking, social networking dashboard, twitter
Posted in CRM Dynamics Upgrades, Dynamics CRM for Marketing, Dynamics CRM for Social Networking |
