Employed initially by large multinational companies, the benefits of a Hosted Microsoft CRM or On-Premise CRM solution are now available to businesses of all sizes. It is within this context that Microsoft Dynamics CRM delivers the precise level of sophistication tailored to the client’s specific requirements in either an online or on-premise environment.

The Microsoft Dynamics CRM Suite

The Microsoft CRM experience revolves around the integration of several modules that provide department specific source information. When processed together, this provides a comprehensive and customized approach in customer management.

§ Marketing: A workflow driven process will create more effective marketing efforts through increasing the access and relevancy of data. Cross channel communications and buyer trends are tracked seamlessly which saves money and enhances Return on Investment. Target market selection is more accurate and complete with the integration of intuitive segmentation tools.
§ Sales: Sales process management allows for a more complete view of sales opportunities, buying patterns and customer communications. This will result in more productive and profitable relationships and ensure consistency and increased sales productivity.
§ Service: Customer Service capabilities experience substantial improvement with the implementation of the fully featured contact center platform that includes auto-resolution of service related challenges. Advanced knowledge management allows customer service representatives to share data and answers with other departments as well as with customers. A complete range of service analytic reports and functions helps insure consistency in the interactive experience.

Flexibility and the Power of Choice

Microsoft Dynamics CRM tools are available in a variety of configurations and hosting options. CRM systems can either be purchased or leased, either in a software format or as an online service. Access is available through a browser, outlook, or even in mobile applications. The systems can be integrated either through in-house or third party hosting environments.

Pricing

Microsoft Dynamics CRM tools offer excellent value when compared to competing platforms. In fact, Microsoft CRM online offers two inexpensive editions: Professional and Professional Plus. Also, Using a Microsoft CRM Partner Solution works the same way for your business and Microsoft Dynamics CRM Partners are always looking for ways to add more value to their Microsoft CRM Software; a CRM Solution with a Microsoft Dynamics CRM Partner and Reseller uses the same code base that Microsoft CRM Online has.  Both versions are substantially less expensive than their primary competitors.
To read an article about the advantages of a Partner Hosted Solution over Microsoft CRM Online, visit our Hosted Microsoft CRM blog.

Microsoft Dynamics CRM and Streamsol are the Right Choice

Currently in use by many high profile global corporate leaders; Microsoft Dynamics CRM continues to lead the industry in providing affordable tools to meet the growing demands of successful customer management. The professional Microsoft Dynamics CRM Consultants at Streamsol can provide a customized package of CRM alternatives.

Streamsol was named to Microsoft’s President’s Club in 2009.  Streamsol is recognized as a top ten Microsoft Dynamics CRM Partner in the US.  Our Microsoft CRM practice revolves around three models: Microsoft CRM On-Premise, Hosted Microsoft CRM, and Hybrid Microsoft CRM. Our vision and commitment to the Microsoft Dynamics CRM framework is unrivaled.

by Streamsol, a Nevada Microsoft Dynamics CRM Partner

What Can Microsoft Dynamics CRM Do For My Business? is a post from: CRM Software Blog

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If, after having read the last paragraph, you are saying to yourself “What did that say?” you’re not alone.  Thanks to several years of hearing “CRM” as a hot-button keyword, the general public is now fully aware of what Customer Relationship Management is and how it works.  You may find yourself thinking that just when you have a good handle on what it’s all about, Microsoft went and changed it all again.

What’s most important to know is that the capability to mold Dynamics CRM into whatever your particular business needs dictate has always been there – but the realization of this flexibility is just now coming of age, and with very exciting results. 

Did you know that all of the following companies use Dynamics CRM for their unique business practices?

Spy Optic

Raymond James Financial

Government of Dubai

Cold Stone Creamery

How about such notable Sports Teams as the San Diego Padres, Portland Trailblazers, and Phoenix Suns?  Click on the link below to see how CRM has been embraced in the Professional Sports industry in ways that you may never have imagined:

Professional Sports Teams Montage

How can these business entities, across such a broad spectrum of industries, all find business value in Dynamics CRM?  The answer is xRM.

Make today the day you set aside time to learn how Dynamics CRM, and its xRM capabilities, are transforming business across a variety of industries.  If you have specific questions or just want to chat with someone about the application’s potential, FMT Consultants is always ready to take your call!

FMT Consultants is a Microsoft Gold Certified Partner for Dynamics CRM and GP located in Carlsbad, California.  Visit our website at http://www.fmtconsultants.com or on Facebook at http://www.facebook.com/fmtconsultants. 

by Natasha Serrano of FMT Consultants, LLC, a California Microsoft Gold Certified Partner in Dynamics CRM and GP.

Want to Manage a Line of Business? There’s An “x” For That! is a post from: CRM Software Blog

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