Microsoft and Salesforce.com have both been actively developing competitive Customer Relationship Management (CRM) solutions for a few years now. If capitalism has taught us anything, it’s that competition generally breeds a better product for the consumer. There has been no exception here; the competition between Microsoft Dynamics CRM Online 2011 and Salesforce.com is fierce, causing [...]
continue reading...Posts Tagged ‘SalesForce vs. Microsoft CRM’
Salesforce.com Versus Microsoft Dynamics CRM – Top 7 Tidbits
I’ve been watching some of the recent Twitter posts about the purported shortcomings of Salesforce.com versus Microsoft Dynamics CRM so I thought I’d share them as they appeared (without adding any personal commentary) with our CRM Software Blog readers. 1-Salesforce.com does not offer an on premises option. Microsoft Dynamics CRM offers multiple deployment options. 2-Salesforce.com [...]
continue reading...Gartner’s Magic Quadrant for Sales Force Automation – Microsoft a Leader and Visionary
Interestingly, this year Gartner chose to evaluate Microsoft Dynamics CRM as two separate products: on-premise version (Leader) and online version (Visionary). Great acknowledgments by such an esteemed analyst like Gartner but we were a little surprised by the wide gap between the two. At AbleBridge, especially since the release of Microsoft Dynamics CRM 2011, we [...]
continue reading...Three Undeniable Reasons Why Microsoft Dynamics CRM is a Better Choice for Cloud CRM than Salesforce.com
Cloud services is clearly a big topic these days. Whether or not you move your company’s customer relationship management to the cloud is a strategic choice each organization must make. But once you have decided to make the leap, why should you choose Microsoft Dynamics CRM over Salesforce.com? It’s actually a pretty easy decision once [...]
continue reading...Microsoft Dynamics CRM Favored over Salesforce.com by a 2-to-1 Margin
As a Microsoft Business Solutions Partner, we use Microsoft Dynamics CRM internally. We also configure, implement, and support Microsoft CRM. So while we naturally think it’s the cat’s meow, we acknowledge our bias. It was nice to see our preference validated in the recent survey conducted by Nucleus Research. Thanks to Jason Carter at PartnerCompete [...]
continue reading...Microsoft Dynamics CRM vs. Salesforce’s Sales Cloud – Part 1: Real-Time Collaboration Comparison
I love playful competition, but I’m not a big fan of rivalries. Specifically, I don’t appreciate the false representations and imbalanced criticisms that sometimes accompany them. In Los Angeles, there’s a huge college rivalry between USC and UCLA. Some of the things people from each side say about the other university can get pretty nasty. [...]
continue reading...Microsoft Dynamics CRM 2011 vs. Salesforce.com – Media Myths
By Marcia Nita Doron, Altico Advisors When I was an undergraduate majoring in Psychology at the University of Rochester, I took a course called “Media Myths of Mental Maladies.” Our homework focused on watching TV and movies! No, I’m not kidding. The idea was to watch TV shows and movies that portrayed mental illness and [...]
continue reading...Switching from SalesForce.com to Microsoft CRM Just Got Easier
There are many compelling reasons for SalesForce.com users to switch to Microsoft Dynamics CRM – an easy, intuitive, and familiar look and feel, better integration with Microsoft Outlook, and greater flexibility right out of the box. Plus, though June 30th, Microsoft has lowered the per user monthly price from $44 for the first year to$34 [...]
continue reading...Microsoft CRMs Competitive Advantage vs. SalesForce.com
On a recent call with investors, the CEO of SalesForce.com took a shot at Microsoft Dynamics CRM, stating his belief that Microsoft “…offers customers no competitive advantage.” With all due respect, that assessment could not be further from the truth. Microsoft Dynamics CRM offers an array of things SalesForce does not. Just to name a few: [...]
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