Every company that implements a CRM system expresses a common concern “We don’t want to turn our sales staff into data entry clerks, we want them meeting with clients and prospects”. Obviously, the value of your sales team is having them meet with clients, prospects, networking contacts and other people who can drive opportunities. Having [...]
continue reading...Posts Tagged ‘SalesForce vs. Microsoft CRM’
Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders in order to find the solution that best fits their requirements. Benefits for [...]
continue reading...Third-Party ResearchReveals That Microsoft Dynamics CRM Online 2011 Continues to Emerge as a Leader in the CRM Software Field
If you are looking for a Customer Relationship Management (CRM) application to suit your business needs, then you’re literally swimming in a sea of options. Microsoft Dynamics CRM Online 2011 and Salesforce.com are considered to be the two top dogs (there are over 25 smaller competitors too at the time of writing this article). Due [...]
continue reading...Microsoft Dynamics CRM 2011 vs. Salesforce.com: Let the Punches Fly
Regardless of what industries you serve, CRM systems are front and center in helping your sales, marketing, customer support, and membership departments excel in their jobs. It’s no longer enough just to communicate TO your clients and prospects. You must now engage WITH them to not only begin the conversation but to also continue it. [...]
continue reading...3 Ways AbleBridge Helped Customers Realize the Benefits of Microsoft Dynamics CRM 2011
It doesn’t seem possible to me that summer is officially over; after all in New England we’re lucky if we get 9 weeks of summer weather before we start thinking about Red Sox playoff hopes, fall foliage and the inevitable 16 weeks of winter!! But now that summer is in the rear view mirror I [...]
continue reading...CRM Showdown, Round 2! Microsoft Dynamics CRM Online 2011 Vs. Salesforce.com
In our last post, CRM Showdown, Round 1! Microsoft Dynamics CRM Online 2011 Vs. Salesforce.com, we compared and contrasted some of the features included with Microsoft and Salesforce.com’s Customer Relationship Management (CRM) products, Microsoft Dynamics CRM Online 2011 and Salesforce.com. We let the two products duke it out over the differences, but we couldn’t quite [...]
continue reading...Case in Point: Reduce Spending and Increase Efficiency with Microsoft Dynamics CRM Online
I’m sure you’ve been hearing a lot lately about Microsoft Dynamics CRM online and how it can simplify the management of your company’s customer records. You may be wondering if it really lives up to the hype or if some claims are just too good to be true. If so, consider the case study of Magma [...]
continue reading...CRM Showdown, Round 1! Microsoft Dynamics CRM Online 2011 Vs. Salesforce.com
Microsoft and Salesforce.com have both been actively developing competitive Customer Relationship Management (CRM) solutions for a few years now. If capitalism has taught us anything, it’s that competition generally breeds a better product for the consumer. There has been no exception here; the competition between Microsoft Dynamics CRM Online 2011 and Salesforce.com is fierce, causing [...]
continue reading...Salesforce.com Versus Microsoft Dynamics CRM – Top 7 Tidbits
I’ve been watching some of the recent Twitter posts about the purported shortcomings of Salesforce.com versus Microsoft Dynamics CRM so I thought I’d share them as they appeared (without adding any personal commentary) with our CRM Software Blog readers. 1-Salesforce.com does not offer an on premises option. Microsoft Dynamics CRM offers multiple deployment options. 2-Salesforce.com [...]
continue reading...Gartner’s Magic Quadrant for Sales Force Automation – Microsoft a Leader and Visionary
Interestingly, this year Gartner chose to evaluate Microsoft Dynamics CRM as two separate products: on-premise version (Leader) and online version (Visionary). Great acknowledgments by such an esteemed analyst like Gartner but we were a little surprised by the wide gap between the two. At AbleBridge, especially since the release of Microsoft Dynamics CRM 2011, we [...]
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