Does your organization currently use Salesforce.com or Oracle CRM? Are you considering making the move to a new CRM system? Because that decision is one that should not be taken lightly and can quickly become overwhelming, I thought I’d dedicate one of this month’s blog posts to letting our readers know about a couple of helpful [...]
continue reading...Posts Tagged ‘North Carolina Microsoft Dynamics CRM’
Think You Can’t Afford a Great CRM system? You Can With Microsoft’s Cloud CRM for Less offer!
The Cloud CRM for Less offer introduced by Microsoft on August 29, 2011 makes this a great time for you to consider Microsoft Dynamics CRM online, whether you’re unhappy with your current CRM provider or considering purchasing CRM software for the first time. From now until March 31, 2012 new Microsoft Dynamics CRM Online customers who [...]
continue reading...Case in Point: Reduce Spending and Increase Efficiency with Microsoft Dynamics CRM Online
I’m sure you’ve been hearing a lot lately about Microsoft Dynamics CRM online and how it can simplify the management of your company’s customer records. You may be wondering if it really lives up to the hype or if some claims are just too good to be true. If so, consider the case study of Magma [...]
continue reading...Demystifying the Cloud: More than an IT industry buzzword
Over the last couple of years, no single topic has gotten more press in the IT industry than has cloud computing. While there remains a debate as to whether or not this advancement will totally redefine the industry, one thing is for sure: cloud computing offers some powerful benefits when implemented properly. According to Network World, some [...]
continue reading...CRM 2011 Training – Find a Webinar to Customize!
Since many companies have registered for CRM 2011 online without using a Microsoft partner, there is a pool of people who need training. Whether it’s administrator, sales rep, or customer service training, Certified Microsoft Partners are equipped to handle all levels. As intuitive as it is, CRM 2011 still needs some hands on “customizing”. Yes, [...]
continue reading...Field Level Security – A Dream Come True in Microsoft CRM 2011
Field level security has been a Microsoft CRM dream of mine for a while. You dream about sailing away to an exotic island, I dream about Microsoft CRM, what can I say; my geek flag flies high. Before CRM 2011, that is all it was, a dream. But guess what, dreams do come true! You [...]
continue reading...Merging of Duplicates Detected – Funny Name, Great Functionality
The detection of duplicates may sound like a boring topic to some but I have seen it crush an implementation and user adoption. CRM 2011 has two tools that can help you manage duplicates, both the finding of them and the merging of them once found. I am feeling a bit literary just now so [...]
continue reading...CRM 2011 Create a Formal Sales Process First
Do your sales people work on just hot prospects? Are your potential deals stalled in a certain phase? What, you don’t have a phase? Then you may want to create a formal sales process with clear steps and decision benchmarks to turn up the temperature. Without a formal sales process, CRM is just another drive [...]
continue reading...Can You Give Me a Dashboard of That? Yes, CRM 2011 Can!
How many times have you heard, “Can you give me a dashboard of that so I can see it at a glance?” Well for me, more times then I can count, and usually with visions of additional software and setup time dancing in my head while I was formulating my answer. But with Microsoft CRM [...]
continue reading...Can I Capture Leads on My Website and Have Them Come into CRM? Yes, With CRM 2011 You Can!
Can I get a solution that will let me create an Internet Lead Capture form even though I have no html skills? Oh, and I want the data that is collected to show up in my database? Yes, with Microsoft CRM 2011 you can! With the new Internet Marketing functionality in CRM 2011 you can [...]
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