Mobile Express for Microsoft Dynamics CRM enables access to Microsoft Dynamics CRM data in a Web browser on a mobile device. The concept that Mobile express was only for read-only access has now been pulverized with Microsoft Dynamics CRM 2011. The user can now create accounts, contacts, opportunities, tasks, phone calls, including access custom entities and [...]
continue reading...Posts Tagged ‘Minnesota CRM Partner’
Effective Customer Segmentation Helps Move Sales Quickly Through Cycle
I was invited on-site to meet with a new client’s marketing department and hear about their challenges with customer segmentation. They are an international distribution company, headquartered in Philadelphia, PA, implementing Microsoft Dynamics CRM. They have two challenges with customer segmentation: How do they identify up-sell and cross-sell opportunities within their existing customer base? How do they identify [...]
continue reading...What CRM Means to Government Agencies
I often get this question from people “What is CRM? What does it really do?” It is a tough question to answer. It is easy to say that it can help sales and marketing. But when I look at our client success stories, it is so much more than just a sales and marketing application. [...]
continue reading...With Microsoft Dynamics CRM, Seeing is Believing!
Sometimes the hardest part of getting a CRM project off the ground is simply convincing executives and users what CRM can do. Products like Microsoft Dynamics CRM are designed to be a platform and tailored to fit the unique needs of an organization. That means it is sometimes difficult for people to conceptualize exactly how CRM [...]
continue reading...3 Tips for a Successful CRM Implementation
While CRM products like Microsoft Dynamics CRM 2011 allow organizations to quickly procure and begin using CRM, no product addresses the ultimate success of using a CRM application. Microsoft Dynamics CRM 2011 has a host of functional and user interface improvements. The application can be quickly tailored to meet any organizations relationship management needs. However, if [...]
continue reading...Four Objectives to Address for CRM Success
I have had the pleasure of presenting “Sneak Peeks” of Dynamics CRM 2011 across the country the last few weeks. At each event, I get more excited about the upcoming launch of CRM 2011. At each event, there has been a mix of current Dynamics CRM users and people evaluating CRM. Today, the entire event [...]
continue reading...Not-for-Profit Organization Moves from Grant Program to Microsoft Dynamics™ CRM
A non-profit, membership organization which provides services and supports to persons of all ages with intellectual and developmental disabilities implemented Microsoft Dynamics™ CRM for use throughout their organization. Providing advocacy and access to educational, vocational, recreational and critical life skills programs, this non-profit is an essential resource for consumers, their families and the community. Before [...]
continue reading...Microsoft Dynamics CRM Positioned As A Leader In The 2009 Magic Quadrant
Microsoft Dynamics CRM was positioned as a leader in the Gartner Magic Qudrant.
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