As many construction companies are in the business of managing projects, not relationships, they can sometimes be mistaken in thinking they don’t need a CRM system to help manage their projects. Many people consider CRM to be a sales and marketing tool, used to manage leads and contact lists. However with developments in CRM technology [...]
continue reading...Posts Tagged ‘Microsoft Dynamics ISV Partner’
CRM for the construction industry: a real world example of project management and Microsoft Dynamics CRM working together in Alaska
In my last post, I talked about how the Microsoft Dynamics CRM platform provides a foundation for building a software solution that is right for your business. Today I want to elaborate a little on that and provide you with a real life example of how the flexibility of Microsoft Dynamics CRM has helped the [...]
continue reading...From Project Management to Marketing: How Microsoft Dynamics CRM Can Fit Every Department Across Your Organization
Many people think of Microsoft Dynamics CRM as a customer relationship tool, which it is. But it has been developed in such a way that it is not just an application, but rather a platform. What do I mean by this? Well, consider the house you live in. You have the foundations that support the [...]
continue reading...What does the Certified for Microsoft Dynamics Accreditation Really Mean for You?
On this blog you will find contributions from Microsoft ISV partners, such as IPM Global and others who have developed add on products to further enhance the features of Microsoft Dynamics CRM. As Microsoft CRM has been designed in such a way, it enables independent software companies to build their own products on top of [...]
continue reading...Microsoft Dynamics CRM: Quotes, Orders, Time and Expenses on Tablets
Microsoft Dynamics CRM on Tablets - (video clip) Sales and service professionals require access to update and send mission critical data anytime, anywhere. An iPad or Android tablet gives that mobile workforce a device to do their jobs better and faster. Add CRM and other business applications to the mix and they now have the tools to [...]
continue reading...Three Reasons Why Microsoft Dynamics CRM Isn’t Just a CRM Tool
Many people know that CRM stands for customer relationship management, but Microsoft Dynamics CRM can actually do so much more than that. Microsoft has developed CRM in such a way that, with the help of add on ISVs, it can be tweaked to fit almost any application in any industry. One such industry to benefit [...]
continue reading...Why Microsoft Dynamics CRM and Outlook Integration are the Keys to End User Adoption Among Project Managers
When implementing a new project management software solution, getting everyone in your organization to become accustomed to using it on a daily basis is one the main challenges faced by organizations in the Architecture, Engineering, and Construction (AEC) industries. Cleaning and then migrating data, setting up the infrastructure, and training new users are all relatively [...]
continue reading...What Microsoft CRM’s Position in Magic Quadrant Means for Project Managers
Last month Microsoft Corp. announced that Microsoft Dynamics CRM has been placed in the Leaders quadrant of the Gartner Inc. 2011 Magic Quadrant for CRM Customer Service Contact Centers. By looking at and assessing CRM software, the Magic Quadrant is a research report that places the software into certain categories according to how well suited [...]
continue reading...How Microsoft Dynamics CRM is Helping Construction Companies in the Real World
Previously on this blog, I’ve outlined some of the ways project managers can benefit from Microsoft Dynamics CRM and an XRM approach. So I thought it might be useful to give you a real world example of how CRM has been implemented in a civil contracting company and, with the help of IPM, is now [...]
continue reading...Get Your Inbox (And Your Project!) Under Control With Automatic Email Filing
As you’ve probably seen from many of the other posts on this blog, Microsoft Dynamics CRM is a customer relationship management system that can help you with sales leads, telemarketing dialogues, and other marketing functions. So how does an application like that help project managers in the construction game stay organized and in control of [...]
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