Beringer Associates of New Jersey (NJ) would like to invite everyone to join us in our new bi-weekly webinars. Our next webinar is May 10th, 2012. The theme of the webinars is: ”Give us 60 minutes to better your Sales, Marketing and Customer Support with Microsoft Dynamics CRM”. Please visit our website for the upcoming scheduled dates. [...]
continue reading...Posts Tagged ‘Microsoft Dynamics CRM’
Connecting to the Dynamics CRM Product Management Team
What features do you think should be added to CRM? – or what long-time feature needs to get a “little work done” to bring it up to speed? – Fortunately there’s a great way to feed that information directly into the CRM Product team. Microsoft Connect (http://connect.microsoft.com) is one of the primary channels for submitting [...]
continue reading...Add a Personal Touch to Relationship Management with Microsoft Dynamics CRM
Managing relationships in life is a bit different fron managing relationships for business; you don’t need a software solution to help you keep track. It’s those personal relationships that matter and that are more important, which make it easier to remember details about people and conversations. Although different, your business relationships should still have that personal touch. [...]
continue reading...How to Achieve High Goals with a Rapid Deployment Microsoft Dynamics CRM or xRM
Our Detroit Tigers had a great game for their opening day, beating out the Red Sox 3-2. It was a beautiful day to be at the ballpark and witness our top players in action. An amazing catch by Miguel Cabrera got the crowd roaring. And that roar increased to a high when Austin Jackson sealed [...]
continue reading...Tablets, Smartphones, Mobile Devices, and Browsers – How Microsoft Dynamics CRM is Way Ahead!
If you have a website, have you looked at the stats which show the different browsers people are using to access your site lately? If you have, you’ll almost certainly have seen an increase in people accessing your site from browsers such as Safari, Android Browser, and Opera Mini. Currently just over 7% of web [...]
continue reading...Manage, Convert, Analyze, Understand, and Find Relationships with Microsoft Dynamics CRM
If you have unstructured data within your company, it’s not doing you any good. To make any type of analytical data useful, you need to manage, convert, analyze, and finally, understand it! Get your data out of file cabinets and spreadsheets, pull it off your website and social media pages, and put it into a [...]
continue reading...Solve Problems and Improve Customer Service with Enhanced Customer Insight
You engage with your customers in a number of ways and those interactions provide important insight into how you should and shouldn’t do business. In order to provide a superior experience for your customers, you want to make it easy for them to provide feedback, for you to quickly resolve problems when they arise, and to pay attention [...]
continue reading...The Difference between Customer Experience Management (CEM or CXM) and Customer Relationship Management (CRM)…Is There One?
Perceptions about Customer Experience Management (CEM or CXM) are similar to that of Customer Relationship Management (CRM) mainly because CRM was created to enhance the customer experience. And really, do we need to add another acronym to the software mix? Since the market insists and CEM or CXM solutions are starting to pop up, here’s [...]
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