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Posts Tagged ‘Microsoft Dynamics CRM’

How Microsoft Dynamics CRM Will Use MarketingPilot, Netbreeze, and Yammer to Support the New Customer

Customer buying cycles are radically changing, and CRM software has to evolve to keep up. In an interview at Convergence 2013, Seth Patton, Senior Director of Marketing for Microsoft Dynamics CRM gave his thoughts on customer buying trends, the changing role of marketing, and how Microsoft Dynamics CRM plans to embrace these changes with the [...]

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Expand Your Marketing Team with Microsoft Dynamics CRM

Most businesses depend on successful marketing campaigns to drive sales and expand their reach to new customers. From planning to carrying through, a marketing campaign involves a great deal of information, and Microsoft Dynamics CRM (http://mig.com/Software-Solutions/Customer-Relationship-Management-CRM/Microsoft-Dynamics-CRM) makes it easy to organize and keep track of all that information. When you are planning to start a [...]

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Get Advanced Business Analytics of CRM Data with Power View in Excel

With the addition of Power View to Microsoft Excel 2013, you can easily perform advanced business analytics of your real time CRM data. Just use the Export to Excel feature in Microsoft Dynamics CRM to export your CRM data, and you can create a table, data map, bar chart, and more. The Microsoft Dynamics CRM [...]

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3 Tips to eliminating confusion with CRM 2011 Rollup Updates

With the recent flurry of CRM 2011 rollup updates (revisions) that have been released it has become harder and harder to determine what features are available in a certain CRM environment just by looking at it. In this blog I will show you how to find out which version you are running and how to [...]

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3 Key Tips for Improving “New Lead” Tracking Processes in Microsoft Dynamics CRM

“The superior man is modest in his speech, but excels in his actions.” – Confucius  Microsoft Dynamics CRM can help any sales organization improve results by better managing their sales funnel. I’m going to call the top of this sales funnel “Leads”.  Every organization depends on a steady source of leads to generate sales for [...]

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Governmental Agencies as CRM Users: Citizen Relationship Management

Last time, we talked about schools turning to CRM software to manage recruitment, communication, and retention. Similarly, governmental agencies of all sizes are turning to CRM software to increase efficiency and productivity and to save tax dollars. For these users, CRM stands for Citizen Relationship Management. Microsoft Dynamics CRM is already in use at governmental [...]

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Microsoft Dynamics CRM Spotlight in Technology Evaluation Centers’ Buyer’s Guide on CRM Systems

Microsoft Dynamics CRM Spotlight in Technology Evaluation Centers’ Buyer’s Guide on CRM Systems Ignify customer OSI Systems, Inc.’s use of Microsoft Dynamics CRM has been cited as an important customer relationship management (CRM) system success story in Technology Evaluation Centers (TEC) CRM Buyer’s Guide for Medium and Large Enterprises. “Microsoft Dynamics CRM is an essential [...]

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Microsoft Dynamics CRM Online Supports iPad!

According to The Microsoft Dynamics CRM Blog, Microsoft Dynamics CRM current release offers mobile Safari support. So now you can access CRM on your iPad with mobile Safari without having to install a separate app. (http://blogs.msdn.com/b/crm/archive/2013/03/01/crm-for-ipad.aspx)  The iPad solution is currently available only for CRM Online users and only for companies that elect to join [...]

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New White Paper Proves the Business Value of Mobile CRM

Is Mobile CRM more than just a convenience, can it really make a difference to the bottom line of your business? Eighty nine percent of executives say that mobile devices will be most important for their company’s success within the next three years. But those are just numbers, what about real companies like yours. What [...]

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Microsoft Dynamics CRM Top Three Discoveries from Convergence

The three most interesting things I saw at Microsoft’s Convergence Conference related to Microsoft Dynamics CRM were Bing Maps for Enterprise Integration, Netbreeze’s social CRM, and MarketingPilot. Netbreeze and MarketingPilot were both acquired by Microsoft.  One of the things that we have been asked for frequently by prospective Microsoft Dynamics CRM clients is the ability [...]

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