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Posts Tagged ‘Microsoft Dynamics CRM’

SugarCRM vs. Microsoft Dynamics CRM: Which On-Premise Solution Provides The Most Value?

Lately, I have been seeing more and more of SugarCRM in the marketplace.  It makes sense.  After all, when money is tight, many organizations look for the lowest upfront cost instead of the product with the greatest long-term ROI.  It’s true that SugarCRM Professional and Enterprise have one of the lowest per user licenses costs [...]

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Marketing Spend Continues To Shift Toward Digital Channels – Track It With Microsoft Dynamics CRM

I love this new digital marketing spend report by ExactTarget – because it validates what we’ve been experiencing in our recent marketing efforts. And more important, as a leading Microsoft Dynamics CRM provider, we know digital marketing is a really hot topic with our clients and prospects. Case in point – The TM Group is sponsoring Vision 2010, a free, educational Microsoft Dynamics conference taking place on March 23rd in Troy, Michigan. Only two weeks out and we have over 200 attendees signed up – our CRM track and digital marketing sessions are especially popular!

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With Microsoft Dynamics CRM, The ‘C’ In CRM Stands For…. Cat Relationship Management??!!!

Traditionally the ‘C’ in ‘CRM’ stands for Customer. But CRM applications, and in particular Microsoft Dynamics CRM, have evolved in to much more than applications that just manage customers. That’s why the term ‘xRM’ or ‘Anything Relationship Management’ is a better description of what Microsoft Dynamics CRM does.

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Be Prepared To Serve Your Members In Times Of Crisis With Dynamics CRM

Membership organizations have the opportunity and responsibility to keep the lines of communication  with their members open through good times and bad.  The way you communicate with your members during a crisis – whether a snowstorm or an earthquake – can build stronger connections or leave your members feeling left out in the cold. 
Can you quickly [...]

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Avoiding The Top 10 Small Business CRM Mistakes

Choosing and implementing Customer Relationship Management (CRM) solutions can be a resounding success or an unmitigated disaster.  Big businesses can ‘afford’ the shock of failure.  Small and medium businesses can’t.
To achieve success in selecting and implementing CRM in your small and medium business, pay attention to overcoming the following:
1.     You’re Not Sure What You Need:  [...]

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CRM And Sales Force Automation: It’s A Marriage That Starts With A Sales Strategy.

Through the years I’ve come to appreciate the tremendous impact CRM technology can have on sales operations, but most importantly on the organization as a whole.  No matter what your business or industry – you are selling the value your organization brings to the markets you serve.  How effectively you do this will directly impact your bottom line.  [...]

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What’s In It For Me? 5 Reasons You Should Attend Convergence If You Are Considering Dynamics CRM

Convergence (April 24-27th in Atlanta) is the premier Microsoft Dynamics event that brings customers, partners, team members and industry experts together. So what does it have to offer someone like you, just looking at Microsoft Dynamics CRM? To be honest, A LOT!

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Microsoft Dynamics CRM Marketing Training

The Microsoft Dynamics CRM 4.0 Marketing module has many amazing and easy to use features for list and campaign management.  From broad canned spam controlled email blasts to highly targeted campaigns for key customers and prospect, Dynamics CRM offers the capability of setting up tailored contact lists for you to systematically build your pipeline.
Rimrock Corporation [...]

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Sales And Marketing Work As A Team With Microsoft Dynamics CRM

Do Sales and Marketing work as a team in your organization?  Does Sales blame Marketing for not reaching their goals?  Do you constantly hear Marketing isn’t bringing in enough qualified leads?  As Marketing Manager at InterDyn Artis I have heard it all. Well, I guess I have to admit that I have grumbled a time [...]

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Upcoming Release: What’s New In CRM 5?

 
With CRM 5.0 around the corner I wanted to talk briefly about some of the upcoming features that we know about so far.  These are definitely things to get excited about, both for the end user experience, as well as for administrators. Lets jump right in:
Enhanced Navigation for End Users
Ribbon UI and new form display
CRM 5 [...]

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