Recently Nucleus Research, a leading firm focused on providing IT research and advisory services, released its CRM Technology Matrix for the second half of 2011 comparing many of the CRM packages currently available to businesses. The graphic below, reproduced from the aforementioned report shows just how competitive the CRM market has become. Businesses sure have [...]
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10 Reasons Why Your CRM Should Be Microsoft Dynamics CRM
1. Turns Microsoft Office Outlook into the one place where you can manage both customer data and communications. Microsoft Outlook messaging and collaboration client is already the world’s leading tool for customer communications. Microsoft CRM extends the reach of Microsoft Outlook by turning it into a tool to manage customer information. It puts lead information, [...]
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