Over the past couple of years, one of the most common things we’ve found people specify when talking about their CRM software requirements is that they need to be able to access the system when they’re out of the office. Being able to access your CRM system at almost any time and from almost anywhere [...]
continue reading...Posts Tagged ‘Microsoft Dynamics CRM Online’
Coming Soon: Use Microsoft Dynamics CRM on Different Web Browsers
The latest update of Microsoft Dynamics CRM (released in the UK last December) delivered some great additional features and enhancements. These included new Business Intelligence capabilities, enhanced dialogues (which takes the dialogue functionality way beyond just call scripting) and improved data cleansing. There were also some useful enhancements when running the product in Outlook, tighter [...]
continue reading...Implementing Robust Microsoft Dynamics CRM 2011 Auto-Numbering Using Transactions
The primary failing of every auto-number solution for Microsoft Dynamics CRM that I have come across is the ability to ‘guarantee’ a unique number under heavy load across multiple servers, particularly in a Microsoft Dynamics CRM Online environment. Depending on the solution you look at, you will find various attempts to solve this problem, but [...]
continue reading...Some of the Reasons UK Businesses are Choosing Microsoft Dynamics CRM Online as Their CRM solution
Concentrix TSG is an independent, UK based CRM specialist. We offer a variety of different CRM solutions, and will only recommend a product (or products) that best fit the business requirements, aims, and objectives of each individual client. Since January 2011, when Microsoft Dynamics CRM Online was launched in the UK, it generated a great [...]
continue reading...Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders in order to find the solution that best fits their requirements. Benefits for [...]
continue reading...CRM Online – An Affordable Choice for Non-Profits
During the holiday season, I love going to my mailbox to find cards from friends and family rather than just those pesky bills. As I sort through my mail, I am reminded of all the wonderful non-profits that are in the area, the great services they provide and how they depend on the support from [...]
continue reading...Microsoft Dynamics CRM 2011 vs. Salesforce.com: Let the Punches Fly
Regardless of what industries you serve, CRM systems are front and center in helping your sales, marketing, customer support, and membership departments excel in their jobs. It’s no longer enough just to communicate TO your clients and prospects. You must now engage WITH them to not only begin the conversation but to also continue it. [...]
continue reading...Following the Dynamics CRM Online Model, Microsoft Dynamics ERP Offers Subscription Option
Microsoft Dynamics CRM Online allows companies to pay one low monthly fee to use and access the software via subscription. This model has proved to be extremely popular. But did you know that Microsoft Dynamics ERP products are available by subscription too? And this is becoming increasing popular. The traditional model for ERP deployments is [...]
continue reading...Microsoft’s Cloud Computing Offer Pushes Salesforce.com’s Dreamforce Conference to the Back Burner
Many businesses are reaping the benefits of customer relationship management (CRM) software – software designed to streamline and improve sales, marketing, and other customer relationship building efforts. CRM software has been available for years and competition between software giants Microsoft and Salesforce is tight. Just before Salesforce.com’s Dreamforce conference was kicked off, Microsoft offered a [...]
continue reading...Microsoft Dynamics CRM Online – How Secure is Microsoft’s Cloud-Based CRM?
If you’re starting to investigate CRM in the cloud, questions about security are probably quite high up on your list. After all, if you choose to implement a cloud-based CRM solution, you’ll be putting a lot of important information ‘out there’. You don’t want to lose it, have it accessed by people you don’t want [...]
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